Snap MailboxSnapMailbox was borne out of the desire to improve the virtual mailbox space giving the customers what we wanted - flexibility and reasonable pricing. We wanted to be able to access all of our mail online from anywhere in the world while using a real, private and secure street address and figured others did too.
Snap Mailbox (snapmailbox.com) has 621 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Claim this listing621 approved reviews, newest moderated first
Heidi
He was extremely kind and patient throughout my experience. As English is not my first language, he took the time to assist me with great understanding and support. I truly appreciate his help and would like to thank him for his exceptional service!
Response from Snap MailboxNov 1, 2024
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
Joel
short version - they failed to deliver mail, including packages. They failed to cancel my subscription when requested. They have charged my credit card 5 times (5months in a row) despite proof of cancellation emails and have not deleted my CC information.
Response from Snap MailboxOct 22, 2024
Hello Joel I'm really sorry to hear about the trouble you've experienced with your mail delivery and subscription cancellation. It sounds incredibly frustrating to deal with repeated charges despite your efforts to cancel. I understand how important it is to resolve this issue quickly. Could you please provide your account's email or SMB number so we can pull up your records and look into this further?
customer
Great communication!
Response from Snap MailboxOct 18, 2024
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
John C.
Had an issue and it was resolved quickly. Got clarification from Mike and that helped to bring the matter to resolve. Thanks!
Response from Snap MailboxOct 18, 2024
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
customer
great company
Response from Snap MailboxOct 18, 2024
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
customer
Great service kind
Response from Snap MailboxOct 18, 2024
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
Gm
Great service expeirences
Response from Snap MailboxOct 11, 2024
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
Mary J.
Jessica was quick, efficient and well informed. Thank you!
Response from Snap MailboxOct 10, 2024
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox.
