SnapCorrectReviews of snapcorrect.com

I’m happy I went with SnapCorrect. The aligners fit very well and they work!

The aligners are so clear, no one can tell I’m wearing them. Very happy I went with SnapCorrect.

Snap Correct exceeded all my expectations. Their customer service was exceptional, guiding me through the process with ease. The convenience of at-home aligners was a game-changer, and the affordability made it accessible. The results were remarkable, and I now have a straighter, more confident smile. Highly recommend Snap Correct for anyone looking to improve their smile!

Mostly had a good experience with this company, but I have lost/broken retainers and have not been able to get a hold of anyone to get them replaced and finish my treatment. I have tried calling, I’m put on hold until I have to leave a message. Then I get no call back. I’ve tried email, which in the past used to be replied to. I’m starting to wonder if this is even a real company anymore. I’ve even tried the chat method with no response.

I sent in my impressions over 3 months ago, and tried to check on the status of my aligners, but they completely ghosted me! I tried calling, emailing a few times, but no response!!! I've been trying to get ahold of them for a months now, it's so ridiculous of how awful the customer service is. It's been over 3 months since my impressions were approved and still nothing...

NEVER SENT THE LINERS! I paid for the liners upfront and they scanned me, they never sent the product that I paid for!! No one will email me back and no one answers the phones. This was 7 months ago.

I am a seasoned snap correct user- I got my teeth straightened 4 years ago- I have had to order about 6 retainer sets a year. 2 at a time at $150. Snap correct is impossible to reach. I have to threaten to reach out to or reach out to the better business bureau in order for them to answer. Unfortunately, my teeth are shifted because the contact is so poor, I have to invest in another company to restraighten my teeth. Please spend the extra money and go with another company.

Since I returned my impressions I have been waiting 5 weeks for communication about my treatment plan. I only received an email 5 weeks ago saying that they received my impressions and that they would get back to me with my treatment plan. The site says that the treatment plan should be provided within 2-3 weeks after the impressions. I have still heard nothing. I have called them twice and left messages, but have received no call back. Also, the site doesn’t work completely - only some of the photo attachment buttons work for uploading pictures. Their customer service line always goes to voicemail…If this is a legitimate business, then they are absolutely terrible! Don’t buy from them! It’s worth it to pay more to go elsewhere. Update 3/15/23: They emailed me yesterday to apologize for the issues and they refunded me $250 for my trouble. They said my treatment plan should be ready in 4-5 days. I am pleased that they are in communication with me again and that they are trying to improve the situation for me. I will wait to see if all goes well after this... Update 4/7/23: I received my aligners today. They seem great so far. The package also came with a lot of cool stuff including a very nice teeth whitening kit. The aligners appear to be good quality and they fit comfortably. I’ve updated my rating from 1 to 3 stars and if things keep going well I will probably add another star. 👍