SnapCorrectReviews of snapcorrect.com

They will take your money and never get back to you

I can’t understand how there are recent positive reviews. The company ghosted me on aftercare entirely. After my teeth began shifting. I was forced to start treatment over with a new company because of their failure to provide aftercare or respond to my, calls, numerous voice messages and numerous emails To get the custom retainers that they use make for me. I had not heard from them In about a year until November 2024 Some employee responded to me on Facebook, would not identify themselves when I ask them to. They also ghosted me Rather than providing an acceptable solution or a refund. I reached out to many other people who have had the same experience and we are still looking for a solution because it is not OK. They need to be held responsible for how they abandoned Their customers and wasted our time and money.

No one picks up the phone, no one is emailing back, it’s impossible to get my retainers ordered. I thought they were out of business, I got an email they were not but no one is picking up the phone or helping me get my retainers ordered. It’s massively frustrating, if you’re looking to get aligners I would go with a different company because no one helps with getting aligners reordered once you’re done with your treatment, your teeth will shift and you have to do it all over again. I have been trying to get in touch with them for probably 2 months now. No response after calling probably 10 times and sending 4 emails.

uhh... im pretty sure theyve closed up shop their email bounces back, they dont answer the phone, they dont return calls, they dont appear to respond to BBB complaints.....

I sent in my impressions over 3 months ago, and tried to check on the status of my aligners, but they completely ghosted me! I tried calling, emailing a few times, but no response!!! I've been trying to get ahold of them for a months now, it's so ridiculous of how awful the customer service is. It's been over 3 months since my impressions were approved and still nothing...

NEVER SENT THE LINERS! I paid for the liners upfront and they scanned me, they never sent the product that I paid for!! No one will email me back and no one answers the phones. This was 7 months ago.

I am a seasoned snap correct user- I got my teeth straightened 4 years ago- I have had to order about 6 retainer sets a year. 2 at a time at $150. Snap correct is impossible to reach. I have to threaten to reach out to or reach out to the better business bureau in order for them to answer. Unfortunately, my teeth are shifted because the contact is so poor, I have to invest in another company to restraighten my teeth. Please spend the extra money and go with another company.

After going through the process with snap correct my teeth shifted a bit and I reached out to the company and they offered a second set of aligners for a pretty big fee..I process the order and redid the impression kit and sent them back to snap correct..This was done 5 to 6 months ago and still no update..I have reached out to customer support by phone , email and messaging no less than 10 time from myself and my wife's phone but still no response..I think they have gone out of business at this point and they stole my money..please do not use this company or you will definitely regret it..Go with a reputable company like Byte or Smile direct club..