SnapCorrectReviews of snapcorrect.com

Experience has been very good. Seemed like it was taking a really long time, with no communication. Ver happy with the product!

I got my aligners in 2019 and they worked pretty well for me. Not a perfect smile, but much better than the one I had previously. I also never had any issues with timing or contacting anyone for help. However, I ordered two retainers six weeks ago (my original broke). I was charged $150 and have heard NOTHING back since then despite numerous phone calls, voicemails, and customer support tickets. I was told that the retainers would be shipped out within 4 weeks. I'm still hanging on to hope that I will receive them eventually, but if I don't hear from SnapCorrect before too long I will dispute the charge to get my money back. It should not be this difficult to get a hold of a single customer service representative. And in the meantime, my teeth are moving. What a waste of money. If they end up getting back to me and I receive my retainers, I will update this review. Edit: SnapCorrect did contact me through email after reading this review. There was an oversight with my retainers and they have started remaking them and will hopefully get them to me soon. I am still a bit nervous as they haven't been very responsive in the past and I have to wait even longer to receive my retainers, but I am hopeful that it will work out. I will update this if/when I receive them! Final edit: In the end, I did receive my retainers over two months after I ordered them. My teeth had shifted too much since then to actually use them, so Snapcorrect set me up with a refinement plan. The refinement plan also took a long time to get to me, although I think that was more due to trouble with USPS than with Snapcorrect. I've started wearing my first aligners for the refinement plan and I'm hopeful that after another couple months, my teeth will be where they used to be and I'll have a working retainer to keep them in place! This company does good work, but I won't lie, the difficulty of getting in contact with a customer service rep when I first ordered the retainers left a sour taste in my mouth. I think they're an effective and affordable option if you don't mind chasing them down in the case of any problems.

Originally I thought it took entirely too long to receive but overall in general considering the price was thee best (and trust me I compared) the overall experience is good. The program is great, comes with whitener both gel & laser. I am actually considering getting another purchase but for my daughter. :)

I want to let folks know that they are still in business. I am in contact with them regarding my refinement. I did a lot of research before I chose snapcorrect. In fact, I first went with smiledirect. But after making the impressions, smiledirect told me that they could not do anything about my lower teeth. Fixing my lower was the main reason I wanted to do this, so I had to give up on them. (side note: because smiledirect could fix my upper, they would not reimburse the cost of the impression kit) Disappointed, I decided to try snapcorrect. Fast forward 1.5 years later and a couple of rounds of refinement, I am quite happy about how much better my teeth look now. But was everything perfectly smooth with no hiccups? No. I think snapcorrect could do a better job quality-checking the aligners. My first batch missed a couple of aligners and it took me a frustratingly long time to figure out a solution with them. I ended up starting the refinement process, which was much smoother. If I had known that, it would have saved me a lot of time and frustration (and I think they feel the same, too) There were a couple of additional hiccups along the way, but if you persist, I have found the customer support to be helpful, understanding, and considerate. A couple of other things to note. First, my insurance does not pay for this. It was disappointing because I had paid a higher premium for a dental plan with orthodontics, thinking it would be worth it. So I am paying this entirely out of my pocket. Of course, it is still quite affordable, relatively speaking. Second, yes, they offer refinement aligners, which is great. You have to understand that moving teeth is not easy and different people will have different experiences. I see this offering as a huge plus. But honestly, I would not have known that were it not for the reviews posted here. Can they do much better? Of course. Was I frustrated at times? Sure. Am I am overall a happy customer after 1.5 years? You bet. Are my teeth perfect now? No, but that is okay because I have the right expectations. I feel well supported during the whole process. They are always responsive to my questions/concerns.

I finished my (re)treatment about 6 months ago and from start to finish, I have had great customer service and had good final results. My first treatment plan was 14 upper and 14 lower aligners with 1 set of retainers. About half way through my treatment at aligner 7, I had to have some needed dental work on one of my back molars. After the appointment, the bottom aligners would now not fit over that tooth and caused them to rise up a little in the back, causing me to make a decision: 1. Cut and grind down/around the molar area of the aligner or 2. ask customer support to see if they could send a new mold for the remaining of the 7 aligners. The answer was a no, whish is fine, I understood why, and I proceeded with cutting out the entire back 2 molars on the aligner which seemed to work beautifully given that the focus was on my front teeth anyway. I thought this would cause an anchor issue to provide stability but it didn't so I made it through the entire first treatment to 14. After reaching the "final result", it didnt seem to be what the 3d results displayed on my profile, so I spoke with customer support (very understanding). They asked me to provide photos and they agreed that they were not as accurate as the 3d predictions. I received a new molding kit soon after and thankfully was able to mold with my recent dental work so they finally fit. I received 6 additional aligners, 1 new retainer set, and more free whitening supplies (free for life per one of the coupon codes they send you) and finished the treatment. I still do not think the final results are exactly as I would like them, but the before and after is quite a difference so I am overall satisfied and cannot complain for a do-it-yourself kind of person I am. The reason for four stars is because the results are not 100% accurate compared to the photos and 3d images I was provided, but overall a great experience and an easy, low profile solution to go from 0-90% without bulky braces which would get you that extra 10% of perfection. The material quality is better than its competitors hands down and it does not impair my speech or is at all noticeable in smiling photos. This company is great and will provide you great material and support and even more perks like whiting gel, whiting toothpaste, and whiting touchup pens all free of charge with a subscription, very awesome! Due to COVID, it is understandable that things are slow and they are taking awhile to respond to shipments or calls/emails, but take my honest word for what its worth, SnapCorrect is here to provide quality products and service like they did for me.

I'm on my 4th set of aligners out of 14 for my lower teeth and 16 for my upper. So far everything as been great. Customer service always promptly responded and they accepted my impressions the first time. I love the whitening kit that comes with it, however when I took the survey and ordered the impression kit, there was a promo for a free whitening pen that SnapCorrect never fulfilled. I read the details of the promo and it said that I didn't have to do anything extra to get the pen (no promo codes) but still nada...

Snap correct was very affordable and offered financing through Affirm. The customer service is exceptional. The aligners are very clear. The only downside is that you would probably get a better fit if a dentist performed the initial impression of your teeth.

So far so good! Im only about 20% done. But seems fine!