Snagged & Bagged Reviews | Read Customer Reviews of snaggedandbagged.com

Snagged & Bagged Reviews | Read Customer Reviews of snaggedandbagged.com

Snagged & Bagged reviews

603 approved reviews, newest moderated first

Leslie M.
Sep 17, 2026
Horrible customer service
I placed an order on 9-6-26 that was to be delivered by 9-14-26. On the 14th I checked USPS tracking and it said “still awaiting item”!! Today, 9-16-26 it still says that. Customer service keeps saying it takes USPS awhile to update tracking! I use the postal service weekly in my business and a package shows up in tracking as soon as it is dropped off!! Customer service is claiming they can’t cancel the order or refund once it is handed off to USPS! Once again, they are STILL “awaiting item”. DO NOT use this company unless you are willing to spend frustrating time trying to get resolution
Response from Snagged & BaggedOct 6, 2026
Hi Leslie, we are very sorry for the issue with your order. The package was lost by USPS, and we apologize on their behalf. We understand this is frustrating and wish we were able to reship the top, but this was the last of that item. We hope you will give us another chance with the extra discount provided in our email thread.
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KayG
Sep 16, 2026
The shirt is so cute and fits perfectly…
The shirt is so cute and fits perfectly and is true to size. Shipping was super fast as well! Thank you!
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Jane
Sep 15, 2026
The shoes I ordered had dry rot…
The shoes I ordered had dry rot in the inside, basically falling apart. They refused to refund me because of their 7 day return policy. Ridiculous, wasn't cheap either. Website claimed product was BRAND new.
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Kathleen M.
Sep 13, 2026
I am so happy with this purchase
I am so happy with this purchase! They look great and are exactly what I wanted. The price was much better than the Aetrex website. But, the best part? They are so comfortable! Excellent arch support; thick coushioning for shock absorbsion and light weight. I couldn't be happier!
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Lauren M.
Sep 12, 2026
Super quick delivery, so happy!
Super quick shipping & delivery, item arrived just as described! Super happy!
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Susan L.
Sep 12, 2026
Not a good experience
Not a good experience. Bought a pair of shoes, paid immediately, then noticed it hadn't shipped and inquired and I received a response that said it was still processing and would take 3-5 days. Next thing you know I received an email the next day stating that they sold it to someone else. How does that happen? Would not buy again from this company.
Response from Snagged & BaggedOct 6, 2026
Hi Susan, We are so sorry to have canceled your order! We work diligently to ensure our inventory is accurate, but we can make mistakes, and the item you ordered was unfortunately sold out (not sold to someone else- just an inventory count mistake!) We hope you will give us another chance and use the promotion code provided in your email!
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Julie M.
Sep 12, 2026
Easy
Easy, fast and item is beautiful as advertised!
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Kristen S.
Sep 11, 2026
Dressed in LaLa Knockoff- Just Pay the Extra!
I will admit, the prices were reasonable- at first. The item I bought looked similar to something by Dressed in LaLa. I ordered a size larger than I normally would for a more baggy look and was DEEPLY disappointed with the pants. They were cheaper quality than expected, they ran EXTREMELY small, and had an awful smell to them. I'm a bit peeved with the return policy because not all boutique sales are final even if it's on sale- I've shopped at enough of them. If the products on this site are like the pants I bought, I don't recommend buying from them. Cheap quality for a boutique price- you're better off buying from Amazon.
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