SMOKReviews of smoktech.com

Great customer service. Had a faulty item that was purchased on Amazon.co.uk - They quickly sent a replacement, very impressed.

Recently purchased Novo4, and first pod worked well. However, the second pod, which I didn't notice had a different coil, has leaked constantly and wasted almost half of the juice. And, since the second coil protruded more than the first, I can no longer use the first pod (Which had plenty of life left) because it pushed the electrodes down into the vape itself and the first pod can't make contact! What a complete screw up at the factory! Wish I'd never bought this garbage.

Utterly rubbish!!! Coils are a joke. Leaking from the beginning making me waste all the liquid and messing all. This company should be ashamed of what they are selling. Stop selling it and waste people’s money!

My kids changed my password and for almost a month straight now I have emailed and call several times with no response from tech support DO NOT BUY THIS PRODUCT FROM SMOK THEY WONT HELP YOU RESOLVE ISSUES

I have owned so many different vapes from SMOK. I had their first ever low wattage salt nic vape. The novo. It was an amazing little vape. But as time went on it started misfiring. I have tried all of their nords and they suck! Over time the vape airflow chamber gets clogged. Also the device starts to not hold the pods right, new pods, and coils start to leak. I loved their rpm 80w vape, though. I also had their nord 25w vape it also leaked and had issues. I also had their rpm 25w vape I didn't even have the device for a year and their air flow chamber on the device got clogged. I tried googling and researching how to fix it, but found nothing. I even directly contacted them and asked what to do and never received a response. So I decided to go for the caliburn GK2. I had a different caliburn in the past and never had any problems. I just was wanting bigger clouds. But I will never go back to SMOK, save your money and buy from a different brand. SMOK doesn't even care about their customers, they just want your money.

Absolute garbage after the first model nord1(which was great!) Smok Nord 2 is absolutely garbage doesn’t even last 6 months, leaks all over clothes, etc 💩I’d rather pay 3xs more and have something that works and doesn’t leak all over and break after a few months

Smok put out a vape called the ipx 80 a long time ago now, and I just recently went into to pick up some new pods for the device. And now they're pods that used to hold 5-6mls of juice now only hold 2mls! Not only does it make it hard to fill without overflowing all over yourself but the ipx being a device with such high airflow and strong wattage you're now filling you're vape at least 5+ times a day instead of what used to be 2 times a day! And I only use my device at 11 watts So displeased with the new pods and honestly can't think of a reason why they would do this other then hoping that you won't notice how low you're juice is and burn you're coils! I just can't make sense of filling g have the pods with rubber ..if anything it costs them money to add a bu ch of rubber yo a pod that had no issues

I had an issue with one of my smok mods contacted smok via email - spoke to a nice lady called Claire - she sorted out a replacement mod for me promptly and it arrived in UK after around 20 days - no issue with smok customer services - all good.