Smittybilt Depot has the largest in-stock selection of Smittybilt parts. That means if you need a Smittybilt winch, Smittybilt bumper, Smittybilt seat, or Smittybilt seat cover, we can get it to you fast. But that isn't the only reason to shop Smittybilt Depot. We also offer Free Shipping* on UPS Ground orders, a 90-day price guarantee, expert phone reps who can answer your product and technical questions, plus an extensive collection of product videos and reviews.
SmittybiltDepot (smittybiltdepot.com) has 89 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Auto Parts & Wheels · Concord, California
Excellent
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Excellent
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Excellent
Showing 37 reviews with 5 stars · Clear filters
Scott D.
Hands down best customer service experience I can recall. Called with an issue with my 12K gen 3 winch and to my surprise the customer care resolved and sent out the repair parts at no cost. Parts resolved my issue and I will never purchase any other brand winch do to the over the top service I received. Supporting their product shows me that they genuinely care about the customer and the reliability of there winches.AAA+++
Stephen P.
I have the smitybilt scout trailer and was missing the special lug key for the wheels. I called smittybilt and informed them I was leaving on a wheeling trip the following Tuesday and needed wheels out on trailer to take it with. They Shipped it for me on a Friday and had it on Saturday!! Awesome Smittybilt!! Thank you so much!!
Jimmy S.
I bought a 10,000lb winch for 399. Can you even come close to that if you bought American? It would cost you more than a 1.000 dollars for Warn. And to be fair Warn has had their share of problems too. Basically you pay about a third the price of American. Smittybilt, thanks for helping us out.
DAVID D.
I installed a set of the Smittybilt steps on my truck when I brought it home back in 2004. But they had to go. Plastic step on one side took a tear and with there being no replacements for them I had to buy another set to install after 8 years. Aww well. I like the black better anyhow. Thanks folks.
NICOLE L.
I love the product. The company was very quick in shipping my order. I am very pleased.
Response from SmittybiltDepotJun 15, 2013
Nicole, Thank you for the 5-star review. We're glad to hear that you're pleased with your new side steps and fast shipping. We truly value your business and if you need anything else for your Jeep please don't hesitate to let us know. Thank you, Smittybilt Depot
DAN B.
I can highly recommend the shopping with the SmittybiltDepot. The process of purchasing my SRC rack was quick and easy. I had estimated when I though it would arrive, and booked a day off to install it. To my surprice it was at my front door several days before then. My only down side has been with a question sent to both the Depot and Smittybilt; I inquired if it was possible to buy a 4th rail. In loading my kayak I need to keep it off my soft top, but the back rail is position so that it is impossible to do, I have had to improvise, a 4th rail mount at the back would solve this problem. No one has responded to my question.
Response from SmittybiltDepotJun 13, 2013
Dan, Thank you for giving us a five star review. We're happy to see you were pleased with the ease of ordering online and our fast delivery. If you still have a question regarding the 4th rail mount, please send it to [email protected] and we will have someone get you an answer. We truly appreciate your business and hope to assist you again in the near future. Thank you, Smittybilt Depot
CRAIG J.
Would definitely recommend. Shipping was fast and packaging was good. Products fit well.
Response from SmittybiltDepotJun 4, 2013
Craig, Thank you for giving us a 5 star review. We're pleased to hear you were happy with our fast shipping and the quality of our packaging. We truly value your feedback and hope to assist you again in the near future. Thank you, SmittybiltDepot
PAUL C.
Bought a winch to go on my used Kawasaki Mule. The delivery was fast, so fast I had to wait 3 weeks for the weather to warm up before I could install it! Directions were easy to follow and everything worked perfectly the first time. Winch pulls great, can't wait for the rest of the snow to melt so I can get to my land and put it to work.
Response from SmittybiltDepotApr 25, 2013
Paul, Thank you for sharing your positive review with other customers. We're glad that your winch was delivered in a timely manner and that you are satisfied. We truly value your feedback and hope to assist you again in the near future. Thank you, SmittybiltDepot