SmittybiltDepotReviews of smittybiltdepot.com

Under no circumstances buy a smittybuilt product! Their products are cheap and they don’t stand behind them. They’re customer service is even worse!!!

These bumpers will rust and fall apart with in a few years. And there warranty sucks and will not warranty anything. They say a hole in the rear bumper is not covered under there structual warranty

I bought a bumper winch The powder coating is extremely bad. After a couple years it is coming off, and all rusting. I called, and, they immediately asked me where I lived. Which is in Mass, they blamed the weather here. I explained that my other accessories (rock sliders, bead lock rings) are also powder coated, also in the same weather with zero issues! Ive been told that it will have to be all sand blasted and re done, and, that, it would most likely be more cost effective to get a new bumper whinch

Purchased in April 2024, the zips and straps blew out within 6 weeks. I requested a new cover and was informed that the company is for sale and to call back end of the year and no refund was available, called back end of 2024 and since then they have asked me to call back every 3 months to buy the cover but everytime it is either sold out or not available. Horribly run company with no support for parts and poorly made. It's a shame because the mattress inside is comfortable.

Worst customer service ever. Bought many of their products but never again. Received a manufacturer defective product and they will not stand behind their product.

They've earned the name "Shittybilt". They sell junk, and when the junk breaks, they have no replacement junk.

Been out of stock for multiple items for months now. Since they were bought out, they have no more stock and aren’t making more without any time frame of availability.

I got my smittybilt fenders and body armour for my Jeep tj as a bday gift, and it was missing all the components for the them to be installed on my Jeep. I contacted smittybilt number which was on the box... they kept asking me for the invoice and address which I don’t not have as I got them as a gift for my birthday and I haven’t gotten a reply since then and it’s been well over two months now... Crap customer service... 👎🏼