Smith Monitoring®Reviews of smithmonitoring.com

Overall a great tech! Nice customer service ( Ricky )

I appreciated Jeremy's thorough explanation of the processes related to home security. Smith provides a great service and I have been pleased with their work thus far.

From dealing with the sales representative through the installation process, dealing with Smith Monitoring was an absolutely painless process. The sales representative was courteous explaining the installation process and worked within my schedule to set installation date and time. The technician called me before showing up at my house, arrived when scheduled, completed the installation and explained the system all within the expected time. The company also called me to ensure I was satisfied with the services the sales representative and the technician provided. I recommend Smith Monitoring to anyone 100%.

Good customer service

The technician that installed the system was super fast and super friendly! When he was finished he showed me how to work everything and did not make me feel silly when asking questions. Two thumbs up!

Ricky was on time and very patient with the process and all of my questions. The only alarm company out of many that I called that offered me same day install. Called at 11 and had alarm service before 5! Another reason why I chose this company and the monitoring service is their status with the BBB. I am very happy with my service so far.

Too many companies have promised something and delivered something else you know what I mean. THIS is the only company that said what they were going to and DID it exactly and then went extra mile.

Jeremy was very polite and knowledgable. The installation went very well.