Samantha D.
Don’t play in this casino
Don’t play in this casino. This casino is corrupt, thief, manipulate and monitor the games you playing. This casino always glitches all there games randomly or purposely then suddenly you won’t win anything! This casino app customer service is sucks! They don’t even follow up your complaint and promises you to get an email results but you’ll never get any respond back. Also they are very rude and disrespectful. Again don’t play to this casino app!!
Response from Smiles CasinoNov 20, 2025
Hi Samantha, Thank you for sharing your thoughts. We’ve just sent you an email so we can look into your case more closely and gather the exact details. Our team takes every report seriously, and we want to make sure we review your experience properly. We do want to assure you that our games aren’t monitored or manipulated. They run on a system designed to ensure fairness for every player, and many users enjoy smooth gameplay with no issues. When something does go wrong, our support team always aims to follow up and provide clear answers. Please check your inbox and reply when you can so we can go through your situation step by step. Our team will be happy to take a closer look and help clarify anything that feels unclear.




