Nelson J.
Heard this casino had fast redemptions
Heard this casino had fast redemptions. I submitted a redemption on 6/24. It is now 6/30 and I still haven't had it approved by the team. Update: I've messaged support and got generic messages. Fernando says my redemption request is actively being handled. Since I don't appear to be getting the redemption any time soon I went ahead and cancelled it and played it up a bit. I guess I'm probably back to square 1 of processing hell now. We'll see if i ever get my money Update: After submitting a redemption request on 7/2, I received my redemption on 7/14. I am giving three stars because im happy now. But the wait is LONG! Be prepared!




