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Smileactives (smileactives.com) has 1,940 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Ariel R.
It just works as said in the commercial.
Response from SmileactivesAug 22, 2026
Thank you for sharing your experience, Ariel! We’re thrilled to hear you're seeing great results with Smileactives. Knowing we can help you achieve a brighter, more confident smile means everything to us. Keep up your daily routine to maintain those results, and thank you for choosing Smileactives!
Nichole F.
Whitening does not work. Did not notice a difference after using for a month. Then had a ln auto renew that I did not know about. When I went to cancel the subscription, they still said I owed them $95. Do not buy.
Response from SmileactivesAug 22, 2026
We appreciate you sharing your experience, Nichole. and we're sorry to hear that Smileactives did not meet your expectations. Whitening results can vary based on individual smile conditions, the type of stains present, and consistency of use. To help achieve the best possible results, we recommend continuing to use the product exactly as directed. Be sure to apply the recommended amount of gel, brush for the full 2 minutes each time, and use the product twice daily. Our goal is always to provide a positive and transparent experience. We'd appreciate the opportunity to review your account and assist you further. Please contact our Customer Care team at 1-800-207-8952. Representatives are available daily from 7:00 AM to 10:00 PM. We look forward to helping you.
dennis L.
Did your job completed request
Response from SmileactivesAug 22, 2026
Thank you for sharing your experience, Dennis. We're happy that everything workout well for you. We appreciate you being part of the Smileactives family and look forward to supporting your smile journey for years to come.
LaTonya
My whitening pen didn't work. Nothing came out of it.
Response from SmileactivesAug 21, 2026
Thank you for your feedback, LaTonya. For first-time use, please twist the dial at the bottom of the applicator 20 or more times to help the whitening gel reach the brush tip. Once the gel appears, apply a thin, even layer to each tooth, wait 20 minutes before eating or drinking, and use 2 to 4 times daily for best results. If you continue to experience difficulty dispensing the gel after following these steps, please reach out to our Customer Service team at 1-800-207-8952. We will be happy to assist you further and help find a solution. We appreciate the opportunity to help.
Lois W.
This product just plain doesn’t work. There was no change in the appearance of my teeth. It was a waste of money and time.
Response from SmileactivesAug 22, 2026
We're sorry to hear that Smileactives didn't meet your expectations, Lois. Most customers begin to notice visible whitening within 3–7 days of daily use, although results can vary depending on factors such as your starting tooth shade, the type of stains present, and your daily oral care routine. Because whitening is a gradual process, many users continue to see brighter results over the following weeks with consistent use. For best results, dispense equal parts toothpaste and Pro Whitening Gel onto your toothbrush. We recommend using one pump of gel each time you brush. With first-time use, you may need to pump several times before the gel begins to dispense. Brush your teeth for 2 minutes, starting with the front surfaces, and use the product twice daily, every day. Consistent daily use is key to achieving optimal whitening results. Thank you being part of Smileactives.
Leslie
I am happy with the results.
Response from SmileactivesAug 21, 2026
We’re happy you took the time to share your experience, Leslie. It’s wonderful to hear that your smile is progressing well with Smileactives, and we’re glad the product is working positively for you. Thank you for choosing Smileactives.
Josie
I already see results after 7 days. Look forward to further whitening as I use it longer. I’m very pleased.
Response from SmileactivesAug 21, 2026
Thank you for sharing your experience with us, Josie. It’s wonderful to know the product is supporting the brightening results you’re hoping for, and we truly appreciate you being part of our Smileactives community.
Jill S.
So far, Product doesn’t seem to be doing anything.
Response from SmileactivesAug 21, 2026
Thank you for sharing your feedback, Jill. We’re sorry to hear that Smileactives didn’t meet your expectations. Most customers begin to notice visible whitening within 3–7 days of daily use, though results can vary based on factors such as your starting tooth shade, the type of stains, and your daily routine. Because whitening is a gradual process, many users continue to see brighter results over the following weeks with consistent use. Our team would love the opportunity to learn more about your experience and offer additional support. Please feel free to reach us at 1‑800‑207‑8952. We’re available daily from 7:00 AM to 10:00 PM, to assist you directly.
