Georgia Sue F.
If I could give Zero stars I would
If I could give Zero stars I would. Buyer beware this company is a scam operation . I ordered only 1 order of the product & they enrolled me billing my credit card for a subscription! This is dishonest not to mention illegal. I called the customer service line but at every turn they would not let me cancel the bogus subscription. After finally insisting in a very forceful way this should be cancelled they said ok but they would bill me $29.95. Unbelievable! I will deny any further charges.
Response from SmileactivesOct 24, 2026
We're sorry to hear about your experience and concerns regarding Smileactives subscription details, shipments, and billing, Georgia. We never want customers to feel surprised by their order experience. We appreciate you bringing this feedback to our attention and will share it with the appropriate team for review. Our Customer Care team would be happy to review your account, explain the billing details, and assist with any changes needed. Kindly contact us at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.



