SmileactivesReviews of smileactives.com

Response from SmileactivesSep 24, 2026

We love hearing this, Scott! We’re delighted that you’re enjoying the results and that our flexible delivery schedule is making life a little easier for you. We're thrilled to be a part of your daily smile care routine and to help keep your smile looking its best!

Response from SmileactivesSep 24, 2026

We're sorry to hear about your experience and concerns regarding Smileactives' subscription details, shipments, and billing, John. We never want customers to feel surprised or frustrated by their ordering experience. We appreciate you bringing this feedback to our attention and will share it with the appropriate team for review. Our Customer Care team would be happy to review your account again, explain billing details, and assist with any changes needed. Kindly contact us at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM, so that we can assist you directly.

Response from SmileactivesSep 24, 2026

Thank you for your feedback, Phil. We're glad to know that you're enjoying our products. We apologize that your delivery schedule did not match your preferred timing. We would love the opportunity to assist you with your account. We can stop your upcoming delivery, pause future shipments, or adjust your delivery frequency so you can use your remaining supply at your own pace. Our Customer Care team is here to help; kindly contact us at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM, so that we can assist you directly.

Response from SmileactivesSep 24, 2026

Thank you for sharing your feedback, Bobbie. We apologize that your experience was not as expected. We strive to offer clear customer support and visible brightening results. Our Customer Care team is ready to assist you with your account preferences, stop future recurring deliveries, and review your order details. Kindly contact us at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM, so that we can assist you directly.

Response from SmileactivesSep 24, 2026

Thank you for sharing your feedback with us, Marilyn. We're sorry that your experience did not meet your expectations. For the best comfort, we recommend using very gentle pressure while brushing. The bristles are designed to clean effectively without needing extra force. We also never want a customer to be surprised by their ordering experience. Our Customer Care team would be happy to review your account, explain billing details, and assist with any changes needed. Kindly contact us at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM, so that we can assist you directly.

Response from SmileactivesSep 24, 2026

Thank you for sharing your experience with us, Diane. We appreciate that a representative previously explained how the final orders were billed after your account was updated. We always aim for complete clarity in every customer interaction, and we appreciate your feedback on this process. Our team would welcome the opportunity to review your account details with you again and explore options to help. Kindly contact us at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM, so that we can assist you directly.

Response from SmileactivesSep 23, 2026

We love hearing this, Candice! We're delighted to know that Smileactives has earned a lasting place in your routine and that you're continuing your journey toward a more confident smile with one of our whitening solutions. We truly appreciate your loyalty and look forward to helping you achieve the results you're looking for!

Response from SmileactivesSep 23, 2026

We're sorry to hear about your experience, Tracy. We can confirm that your account was canceled on September 23. Our Customer Care team would be happy to help if you still have any questions about your account. Kindly contact us at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM, so that we can assist you directly.