SmileactivesReviews of smileactives.com

Terrible, misleading, sneaky subscription. Product does not work well. Can’t cancel even when I returned product.

Thought i was ordering a one time purchase. I was unknowingly enrolled in a 3 month plan. When I received another charge of 47 dollars i realized I was in a subscription plan. I called to cancel the subscription. Smile actives related the subscription was cancelled and I would not be billed again. I was billed 47 dollars 2 more times. Smile actives related the first shipment they sent me was a 3 month supply and thats why i was charged 2 more times, and because its been over 60 days I can not return the product. Good job smile actives you got me.

I ordered the trial and the product was very strong and immediately burned my gums and turned my pink gums white in the points between each tooth where the gums come down. I called to ask how to return could not get any info on what my refund would be. Explained I do not want anymore product and customer service confirmed. Was then charged an additional $109 and another set of toothbrush replacement bristles arrived. I called again and informed customer service I cancelled and they said I have an outstanding balance of another $109. I refuse to pay that and have to now keep my card locked at all times as they try to charge me every day several times a day. Next step BBB!!

Scam. ordered once and was charged almost $100 for next shipment that I did not subscribe to. I reached out BEFORE the next item shipped and was told I could not cancel and would not be able to get money back until I shipped the item (that they had not sent me yet) back. Of course, shipping cost was my responsibility...

000 STARS SCAM COMPANY AND YOU WILL NEVER GET ALL YOUR MONEY BACK!!! THEY SHOULD BE SHUT DOWN! I have turned them in to BBB! Product does not work and you will be enrolled in autoship without your knowledge!!!! EVEN DISPUTED WITH MY BANK AND THEY STILL TOOK SOME OF MY MONEY BC THEY LIED TO MY BANK EVEN THOUGH I HAVE DOCUMENTATION!!! SMILEACTIVES YOU SHOULD BE ASHAMED OF YOURSELVES! KARMA IS COMING FOR YOU!

So awful. I purchased a one time ordered with no subscription and then I noticed additional charges with upcoming orders. I tried to cancel but because my package already shipped, I was told to wait until I received it and then ship it back for a refund. My order was $193 in installment payments all for literally just TOOTHPASTE!! 😭😭 I sent my package back, saw that it was delivered and never got my refund. Eventually I received my money back but that was after speaking with several customer service representatives. AWFUL!! and the products don’t even work!’

Company is a scam - garbage product and they will not cancel after you try to. Further, they say they will refund but then deduct shipping and handling for products that were not received even after cancellation. The product is worthless and likely dangerous.

This is a total sham. They sign you up and make you pay and don't refund you. Product doesn't work and they trick you into this. Do not buy from them.