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Smileactives (smileactives.com) has 1,940 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Cheryl H.
I never noticed any improvement in the color of my teeth. They started sending packages. Orders were never placed. Contacted them through email. Wasn't getting anywhere with calling them. Finally tell me I'm on an auto replenish plan..I said.. no, don't want any more I'm done, sending this back. I send it back and they are still charging me $43 and I sent it back.Not happy at all..
Marj
Product works minimally well. Taste is awful. When you try to cancel order on their portal, it doesn't work. I have had to call more than once to cancel order. Don't try this product!
Nur B.
Ordered the gel with brush, didn’t know have to buy usb charger. I thought will be a just a regular brush.Also never did future subscription and automatic put me for future subscription. This a fraud and needs to be stopped thanks.
Marie K.
Very unhappy with the cancellation experience. Thought to consider-when customers call to cancel, they actually want to cancel not hear a sales pitch. Cancel means cancel!
Cynthia
Smileactives is a scam. You pay for the original shipment and then they keep billing you and sending the product. You send back the product at a cost of $15 and cancel but get another charge and shipment. You have to keep sending it back and was told the second charge is the only credit I get. 60 day refund didn't happen. Don't get this product. It is just peroxide!
Louise Spivey C.
They should be out of business for their deceptive subscription practices. DO NOT GET INVOLVED !!!!
aubrey D.
I would give minus stars if I could. First of all, it does not work, literally. The pen they sent along with the bottle did not dispense the product. After using what was in the bottle for several weeks, it produced absolutely no change. Also, I thought I was doing a one time purchase, but today I received a full size bottle and three more pens. Apparently I now have a subscription, and was charged almost $50. This put my credit card over the limit and I incurred a fee. DO NOT ORDER FROM THIS COMPANY!! I will be reporting this to the BBB. THIS IS A SCAM!!
Katie B.
No where was it explained or shown that when I purchased the trial size toothpaste it would automatically enroll me into a subscription and charge my card. It has been a hassle for 3 months getting it cancelled being told different things each time I called. Still receiving bills for a product I didn’t authorize. Sneaky business and very dishonest.
