SmileactivesReviews of smileactives.com

NO! DONT DO THIS! They will send you product in the beginning then nothing but will KEEP CHARGING YOU every month and when you complain they will send you product again but only the whitener but not the toothpaste or brush heads! THIS COMPANY IS A SCAM AND THEY MAKE IT IMPOSSIBLE TO CANCEL

This is a scam. They want you to subscribe and they pretend these people have white teeth. Keep in mind these people making money on this product that guy Michael ?? That’s how he makes his money think about it !!!!!

Add me to the list of being scammed. Never signed for auto pay. Confirmed that I canceled, But April and May charged again. Cannot contact anyone. Going to my bank but not till pending charge actually goes through. Not even a good product. I bought the sample only.

Completely fraudulent company. I cancelled my subscription in February 2026. Got email confirmation. Got charged in March and now in April. And I am unable to contact anyone in the company to dispute these charges. So I will have to cancel the card just to rid myself of these leeches. Stay away and also the product is useless- don’t bother.

BUYER BEWARE; Product doesn’t work as advertised. (5-7 shades lighter in a week or two. Customer Service Rep. said NO REFUND which is basically “Ah Fan Gu you / “eat shiiiitake customer”. Quite the customer service disgrace. Phone rep. was Jedidiah thus an out of USA call center which takes $$ off the plate of US Citizens/Tax Payers to save BIG $$ for Smile Actives which is located in El Segundo, California in a 16sty. Office Building. TV marketing and I fell for it…and I’m sure millions more did too for a $90 tube of minty B. __. (we all know what the 2nd letter is..)

I placed a one time order in Mar 2026 for 2 small bottles of whitening paste ( 2 for 1 at $29 plus). I have used it twice daily with some sensitivity and with no difference in shades of white. I am continuing with it until the bottles are used up, but today I received a large bottle that I did not order. When calling customer service I learned that my membership allows a shipment every 3 months ( although it has only been 1 month) for 3 payments of 29.47 a month. I did not sign up for a subscription or membership. I know better . There was no notification of this new shipment. The agent I spoke with tried to give me 10 % off the April payment. When I said no, I did not order this and I will stop payment on it, she went away and came back with another story and offer. After 3 times of putting me on hold and my insisting I would not pay for anything beyond the first order and asking if she wanted to hear the report I was reading on Better Business Bureau she said "no, I already know that" and she cancelled the membership that I never signed up for in the first place and refunded my April payment. I also asked her to report my disgust at their ad I see on a daily basis referring to the yellow teeth of "old Nana and Papa" saying that if I had seen that ad before my first order, I would never have ordered in the first place because I am an old Nana but my teeth are not really very yellow . They are nice teeth that I would like to be whiter, that's all. Their ad is very disrespectful to the elderly. This company is for the birds and fraudulent as far as I am concerned.

I want my money back!! No way, however. I keep getting charged and not getting any products. Wish I had looked at reviews first.

Scam impossible to get refund or speak to a human customer service representative. Useless product!