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Smileactives (smileactives.com) has 1,940 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Roberta C.
I use it twice a day and am grateful they work with me on when I need a shipment slowed or another date chosen.
Response from SmileactivesJul 10, 2026
Thank you for your review, Roberta! We're so glad to hear that our team has been able to accommodate your shipping preferences and schedule changes when needed. We appreciate your trust and support, and we're committed to making your experience as convenient and enjoyable as possible. Keep smiling!
Fay
I liked the product but was not aware that I was signing up for automated renewal and getting more product before I was ready and unanticipated charges. But the product itself was good.
Response from SmileactivesJul 13, 2026
Thank you for sharing your feedback, Fay. We appreciate you taking the time to let us know about your experience with Smileactives. Our introductory offers are part of a continuous membership program that includes future shipments unless the membership is modified or canceled. Your shipments are scheduled every three months, but you have full control of your account and can adjust your future shipment date to a time that works best for you. Thank you for being a valued member of the Smileactives community!
Karla
Hard to get out of subscription. Way too expensive and didn’t work that good.
Response from SmileactivesJul 13, 2026
We understand your frustration, Karla, and appreciate your feedback. Our goal is always to provide a transparent and positive experience. Our Customer Care team would be happy to help. Kindly contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM, so we can assist you directly.
James
I don’t like the product and can’t stop the subscription. Please cancel!!
Response from SmileactivesJul 13, 2026
Hi James, your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey.
Andrea C.
I can reallt notice that my teeth are brighter.
Response from SmileactivesJul 10, 2026
We’re happy to hear you’re already seeing the results you’ve been aiming for, Andrea. Thank you for being one of our loyal customers—your trust truly means a lot to us here at Smileactives.
Mary
It definitely whiten my teeth in a matter of days. Thank you.
Response from SmileactivesJul 10, 2026
This kind of feedback truly keeps us motivated, Mary. We’re happy to know you feel confident with the benefits Smileactives provides. Thank you for choosing us as your smile‑care partner.
Joe
Easy to use daily and effective.
Response from SmileactivesJul 10, 2026
Joe, we’re delighted to know you’re satisfied with the results you’re seeing from Smileactives. We truly appreciate you trusting us with your smile‑care routine.
Debbie B.
Never had any issues with my orders or service ! Sometimes a slight issue with getting into my account now and then !
Response from SmileactivesJul 10, 2026
Thank you for your feedback! We're delighted to hear that you've had a great experience with your orders and our service. We appreciate you letting us know about the occasional account access issue and will continue working to improve the experience. Thanks for being part of the Smileactives family!
