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Smileactives (smileactives.com) has 1,940 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Colleen Keesling no auto S.
Did not s Auto ship. Colleen Keesling
Response from SmileactivesJul 13, 2026
Thank you for your feedback, Colleen. After reviewing your account, we can confirm that your subscription was successfully canceled as of July 10, 2026. If anything else comes up, we're here. Thank you for choosing Smileactives.
Charlotte
I had a reaction around my mouth from Smileactives.
Response from SmileactivesJul 13, 2026
Thank you for sharing this, Charlotte. We’re sorry to hear this. We would advise you discontinue use of the product and contact our Smileactives Customer Care team at 1-800-207-8952 (7:00 AM–10:00 PM EST) so we can review this further with you.
Harriett
My teeth are brighter and whiter than they have been in years! The gel is easy to use and doesn't have any aftertaste. I love it!
Response from SmileactivesJul 10, 2026
We’re so glad to hear Smileactives has become part of your daily routine, Harriet! Knowing it supports you every day truly inspires us, and we appreciate you being part of Smileactives community.
Chaz K.
Trying to return and cancel a recurring subscription you never ordered is like pulling teeth. Don't waste your time and money for shipping they charge for. Expensive product that doesn't really work.
Response from SmileactivesJul 10, 2026
Thank you for sharing your feedback, Chaz. We’re sorry to hear about your experience, and this is certainly not the experience we want for our customers. We appreciate your comments and value the opportunity to improve. We truly appreciate you being part of Smileactives and if you need further assistance we are here to help. You can reach us out at 1‑800‑207‑8952. We are available daily from 7:00 AM to 10:00 PM.
Veronica
I was enrolled in a subscription plan with my initial order. I have requested cancellation. This is my second attempt.
Response from SmileactivesJul 10, 2026
We're sorry to hear about your experience, Veronica. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey.
Renee
There is no difference in the whiteness of my teeth. I am trying to cancel any additional orders, but not having any luck.
Response from SmileactivesJul 10, 2026
We're sorry to hear you're not getting the results you were hoping for, Renee. After reviewing your account, we can confirm that your subscription was successfully canceled as of July 9, 2026 with no future shipments. For additional questions and further assistance, kindly contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM, so we can assist you directly.
brad M.
Doesn't work. I've been using it for 3 months and isn't worth the money
Response from SmileactivesJul 10, 2026
We're sorry to hear that you're not getting the results you were aiming for, Brad. Results can vary based on individual smile needs and consistent use, be sure to apply the recommended amount of gel twice daily and brush for a full 2 minutes each time. Our Customer Care team would be happy to help. Kindly contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM, so we can assist you directly.
Vicki
I love this product because it’s easy to use
Response from SmileactivesJul 10, 2026
We love hearing this, Vicki! Knowing that your Smileactives routine fits easily into your day and makes caring for your smile more convenient means so much to us. Thank you for being part of the Smileactives community!
