Elsie
Although I continue to use the product
Although I continue to use the product, it has not delivered the whitening expected.
Response from SmileactivesJul 13, 2026
We’re sorry to hear that your experience has not brought the level of whitening you were hoping for, Elsie. Results can vary based on individual smile conditions and consistency of use, and many customers notice gradual whitening improvements with continued use as directed. For best results, we recommend using the suggested amount of gel twice daily and brushing for a full 2 minutes each time. Our Customer Care team would be happy to help. Kindly contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM, so we can assist you directly.



