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Smileactives (smileactives.com) has 1,940 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Mary E.
I tho k this product is keeping my teeth white.
Response from SmileactivesJul 10, 2026
We appreciate your feedback, Mary! We're happy that you are getting the results that you are aiming for. Thank you for choosing Smileactives.
Wade
You sent me stuff that I didn’t ask for and then put me in collections your pieces of shit.
Response from SmileactivesJul 12, 2026
Thank you for sharing your feedback, Wade. We're sorry for any confusion regarding how the Smileactives membership program works. Our introductory offers are part of a continuous program that includes future shipments unless the membership is modified or canceled. We’d be happy to review your account, walk you through the details, and help with any adjustments you may need. Please contact our Smileactives Customer Care team at 1-800-207-8952, available daily from 7:00 AM–10:00 PM EST.
caren
The product is not effective for my husbands teeth
Response from SmileactivesJul 12, 2026
Thank you for sharing your feedback, Caren. We appreciate you taking the time to let us know about your husband's experience with Smileactives. Whitening is a gradual process, and while many customers begin noticing changes within the first couple of weeks, timing can vary depending on factors such as natural tooth shade and daily habits. Consistent twice-daily use is key to achieving the best results, and many customers continue to see their smile brighten further with ongoing use over time. Thank you for being part of the Smileactives community.
Frustrated
I asked that my “subscription” be stopped twice now and they keep sending more product and charging me…not sure what I will have to do to make this stop.
Response from SmileactivesJul 13, 2026
Hi, Sherilyn your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey.
William
I called several months ago and asked to not receive anymore product till I called back and ordered. The representative said my account is now updated and this is what will occur - no product till I contact Smileactive. Was good for several months and then in late June/early July a box with product showed up and which I did not order.
Response from SmileactivesJul 13, 2026
Thank you for taking the time to share your experience with us, William. We truly appreciate your feedback and understand how frustrating it can be when an order arrives unexpectedly. To help clarify, Smileactives shipments are scheduled on a three-month cycle, with the total cost divided into three monthly payments for your convenience. Thank you for choosing Smileactives and allowing us to be part of your smile care journey.
ReEtta
I absolutely love SmileActives! I’ve tried numerous whitening toothpastes without success until I discovered SmileActives. My teeth have become three shades lighter, and I’m thrilled with the results.
Response from SmileactivesJul 10, 2026
It’s wonderful to know you’re enjoying the benefits Smileactives brings, ReEtta. Thank you for being a loyal customer and for trusting us with your smile‑care routine.
JustAnswer C.
not whitened the way I expected
Response from SmileactivesJul 13, 2026
We’re sorry to hear the results haven’t met your expectations, Rosemarie. Whitening is a gradual process, and while many customers begin noticing changes within the first couple of weeks, timing can vary depending on factors such as natural tooth shade and daily habits. Consistent twice-daily use is key to achieving the best results, and many customers continue to see their smile brighten further with ongoing use over time. Thank you for choosing Smileactives and allowing us to be part of your smile care journey.
Debra P.
Company is client focus. The Service is quick and easy to fulfill orders or concerns.
Response from SmileactivesJul 10, 2026
We’re happy to hear how satisfied you are with our support, Debra. At Smileactives, we’re committed to delivering the best experience for every customer. Thank you for choosing us as your smile‑care partner.
