SmashburgerReviews of smashburger.com

I had a pretty simple request to a customer service issue. No one working in the Alafaya Trail location could solve or was willing to solve. Purchased a gift card during Christmas. A bonus gift card with the purchase seemed to not be loaded. Supervisor was not willing to make it right, neither was corporate. Trash cans were overflowing. I understand now why the location is permanently closed. Don't give them business. Five Guys and Burger Fi are have much better food.

The 1st time I've been to Smash Burger, I went to the one in Dunfermline for a lunch with my wife and daughter. The staff were friendly and helpful. I was initially shocked at how expensive it was £53 for 3 x Burgers, no sides and 3 X milkshakes 🤯 but was equally as shocked at how tasty the burgers and also the milkshakes were. We had a lovely time. Not sure I would go regularly due to the price but for a treat for the kids I would definitely come again.

Had my first Smash-burger today in Irmo, SC. It was great and Malakaye was super awesome and attentive! Food was delicious, fresh and piping hot! Not sure if the cook’s name, but she was awesome too!

Had smash burger before and was gorgeous but orded tonight took over 1hour to come when opened it was clock cold just cheese on a normal frozen burger with cheese no American cheese like the menu started

Arelie was friendly and helpful.

went to Smashburger on Quebec in Denver and completely messed my whole order up. Dropped parents off at airport and decided to stop there. Gave us the wrong burgers and chicken was grilled not crispy, I live all the way in Boulder, should have checked before I left. I tried to call and they were temporary closed for some reason. Food was not good. I spent 40 dollars for it. Wont do that again

Would not use this place again the food taste like from McDonald’s

Twice in a row they forgot multiple items in my order, and when called they act like there's nothing they can do Update. I complained and got a ‘sorry’. No offer of refund on my food I didn’t get. I would not go here if I were you