Smart RetractRetractable safety products for children, dogs or cats. Extremely durable retractable baby gate or retractable pet gate, use anywhere including the top or bottom of stairs, indoors, or outdoors. Safe and easy one hand operation, locks open or closed. ...
Smart Retract (smartretract.com) has 554 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Traci E.
We love our retract a gate. We use it on our deck for our two dogs. We don’t have a fenced yard so the retractor gate is perfect to let them out on the deck while we’re out there.
Response from Smart RetractAug 6, 2020
Hi Traci--we love having you as a customer too!Thanks for being a great pet owner and let us know if you have any questions. Deanna at Smart Retract.
Jean
This gate was the answer for us. The mounting makes it sturdy and it is easy to open and close. Great product. Arrived quickly too!
Response from Smart RetractAug 6, 2020
Hi Jean-- thank you for being a great customer and for your 5-star review! If you ever have any questions, please contact our customer service for assistance. Thanks, Deanna at Smart Retract.
JP
Gates work perfect for my house needs. Being able to set brackets in different places, and move the gate around easily is awesome.
Response from Smart RetractAug 6, 2020
Hi--thank you for your perfect 5-star review! Please let us know if you have any questions. Thanks, Deanna at Smart Retract.
Mark
I purchased this gate because I have a puppy that we wanted to keep out of the living room. We made it as tight as can be and locked it but he was still able to get right underneath it so it did not work at all for me. It is very nice looking as far as a gate goes but it won’t keep a dog out.
Response from Smart RetractJul 24, 2020
Hi Mark, We’re sorry to hear you’re having problems with your puppy getting past the gate, and we’d like to help. The issue you described is rare, so usually there are some simple suggestions we can help you with to solve the problem. We take pride in helping our customers, so please contact our Customer Service at [email protected] so we can assist you further. Thanks, Deanna at Smart Retract
Kathy
We installed this gate at the top of our stairs outside so the dogs couldn't go down. It is very well made and durable and the variety of mounting options made it easy to install. It may cost a bit more than others that look similar but don't be fooled this gate is quality and MADE IN THE USA.
Response from Smart RetractAug 6, 2020
Hi Kathy--thanks for your excellent 5-star review and for being a great pet owner. Please let us know if you have any questions. Thanks, Deanna at Smart Retract.
Megan
I wasn't sure how this would work for our Vizsla puppy but it is GREAT!! It's easy for my children to open and close and it keeps the dog out of the room. We use it at the bottom of a staircase and it's not an eyesore. The white has stayed clean even with the kids and dog! The locking feature makes this a cut above so many others. Would definitely recommend.
Response from Smart RetractAug 6, 2020
Hi Megan, thanks for your GREAT recommendation! Thank you for being a wonderful pet owner too. Please let us know if you have any questions. Thanks, Deanna at Smart Retract.
Susan C.
This is an excellent product and helps us keep our little dog in one place during the night. It’s hidden from view when not in use and blends with our decor which we love. Easy to install and use. Great communication from the company re shopping etc. I would highly recommend this product!
Response from Smart RetractAug 6, 2020
Hi Susan, thank you for being an excellent customer and for your 5-star review! We take pride in our customer service, so please let us know if you ever have any questions. Thanks, Deanna at Smart Retract.
David
Expensive, but you get what you paid for. The gate is versatile and it can be moved to different spots, once you buy the additional mounting brackets which all add to the the overall cost; my issue is that I rather pay upfront, than having to spend more than $20 on extra hardware. You do only have to buy 1 gate, versus multiple one which balances the price. Another issue, is that Smart pets are still able to go underneath the gate. So, have that on mind if you are using it for pets; we are using it for toddler and it gets the job done. Overall, good quality gate and would recommend it.
Response from Smart RetractAug 6, 2020
Hi David--thank you for your review. Customer feedback is very important to us. I will pass along your suggestion to our Research and Development Department. With that said, the issue you are describing with your pet is unusual and we'd like to help. We take pride in helping our customers, so please contact our customer service at [email protected]. Thanks, Deanna at Smart Retract.
