Smart RetractReviews of smartretract.com

4.8554 reviews
Pet Stores
Kerper Boulevard 2530, Dubuque, Iowa

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Smart Retract

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About Smart Retract

Retractable safety products for children, dogs or cats. Extremely durable retractable baby gate or retractable pet gate, use anywhere including the top or bottom of stairs, indoors, or outdoors. Safe and easy one hand operation, locks open or closed. ...

Smart Retract (smartretract.com) has 554 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: smartretract.com
Website: smartretract.com
Category: Pet Stores
Location: Dubuque, Iowa
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: June 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Smart Retract reviews

554 approved reviews, newest moderated first

Kelly
Jul 24, 2020
Love my Retract-A-Gates
Love my Retract-A-Gates. These gates are very easy to use. And we can move them to various locations without any hassle. When the puppy figured out how to get past it we used the locking feature and now he can't get past any more. Best purchase, I would definitely recommend. Worth every penny.
Response from Smart RetractAug 6, 2020
Hi Kelly--thanks for your "Love my Retract-A-Gates" review! We are happy to hear it is one of your best purchases and thanks for recommending us. If you ever have any questions, please let us know. Thanks, Deanna at Smart Retract.
JM
Jul 23, 2020
We are so happy with this purchase
We are so happy with this purchase. We have brackets outside and inside and can easily move the gate from one location to another.
Response from Smart RetractAug 6, 2020
Hi--thank you for your 5-star review! If you ever have any questions, please let us know. Thanks, Deanna at Smart Retract.
Ken
Jul 23, 2020
A Quality Gate Easy to Use
The gate is extremely well made and has worked flawlessly for over 2 months since I installed it in May 2020. Instructions for installation were very easy to follow. The gate is very convenient to use as it can be slipped out of its holding brackets with one hand and allowed to partially retract so that you can either go up or down the steps. Refastening it is a snap.
Response from Smart RetractAug 6, 2020
Hi Ken--thank you for your extremely awesome 5-star Retract-A-Gate review! Please let us know if you have any questions. Thanks, Deanna at Smart Retract.
John P.
Jul 23, 2020
Made well I have 2 they are Great!
Made well I have 2 they are Great!
Response from Smart RetractAug 6, 2020
Hi John--thank you for your 5-star review and for being a multi Retract-A-Gate user! If you ever have any questions, please let us know. Thanks, Deanna at Smart Retract.
CustomerLois L.
Jul 23, 2020
best and most reliable gate we've…
best and most reliable gate we've purchased. totally confident in keeping our grandkids safe. we have three in our home.
Response from Smart RetractAug 6, 2020
Hi--thank you for your best and most reliable 5-star review! Please let us know if you have any questions. Thanks, Deanna at Smart Retract.
EB
Jul 23, 2020
Easy to use
Easy to use, like that it doesn't have any bar to step over, works very well. Happy with my purchase. We even bought another one because we liked it so much.
Response from Smart RetractAug 6, 2020
Hi--we are happy to have you as a customer too! Thanks for your easy to use Retract-A-Gate review. If you ever have any questions, please let us know. Thanks, Deanna at Smart Retract.
Sandra
Jul 23, 2020
A perfect gate for us
The gate is well made and easy to install. It looks great on my porch. I use it for our dog and my granddaughter. The spacers were necessary for my porch.
Response from Smart RetractAug 6, 2020
Hi Sandra--you are a perfect customer for us! We take pride in our customer service, so let us know if you have any questions. Thanks, Deanna at Smart Retract.
Loree
Jul 23, 2020
Quick delivery and quality product
Quick delivery and quality product. I definitely recommend this company.
Response from Smart RetractAug 6, 2020
Hi Loree, thanks for recommending Retract-A-Gate and for your quick delivery and quality product review! If you ever have any questions, please let us know. Thanks, Deanna at Smart Retract.

Smart RetractReviews of smartretract.com

About Smart Retract

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Smart RetractReviews of smartretract.com

Smart Retract reviews

Love my Retract-A-Gates

We are so happy with this purchase

A Quality Gate Easy to Use

Made well I have 2 they are Great!

best and most reliable gate we've…

Easy to use

A perfect gate for us

Quick delivery and quality product

About Smart Retract

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

Smart Retract reviews

Love my Retract-A-Gates

We are so happy with this purchase

A Quality Gate Easy to Use

Made well I have 2 they are Great!

best and most reliable gate we've…

Easy to use

A perfect gate for us

Quick delivery and quality product