Smart RetractReviews of smartretract.com

4.8554 reviews
Pet Stores
Kerper Boulevard 2530, Dubuque, Iowa

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Smart Retract

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About Smart Retract

Retractable safety products for children, dogs or cats. Extremely durable retractable baby gate or retractable pet gate, use anywhere including the top or bottom of stairs, indoors, or outdoors. Safe and easy one hand operation, locks open or closed. ...

Smart Retract (smartretract.com) has 554 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: smartretract.com
Website: smartretract.com
Category: Pet Stores
Location: Dubuque, Iowa
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: June 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Smart Retract reviews

554 approved reviews, newest moderated first

Jeannette
Oct 26, 2020
Easy to Install! The retractagate was very easy to…
The retractagate was very easy to install at the top of our outside deck. It fit perfectly as well. Excellent quality materials! You have to be careful to retract the mesh, however, as if it goes in crooked, there will be a crease in the mesh.
Response from Smart RetractOct 27, 2020
Hi Jeannette--Thank you for your wonderful 5-star review! We are happy to hear Retract-A-Gate is working perfectly for you. If you ever have any questions, please contact our customer service at [email protected] and we'd be happy to help. Thanks, Deanna at Smart Retract
Ladyshannara
Oct 22, 2020
I love this gate
I love this gate! It is perfect for my odd stare case and easy to install on my own. I would highly recommend it!
Response from Smart RetractOct 22, 2020
Hi there Ladyshannara - Thanks for your nice feedback, we really appreciate hearing from you! Ease of installation is one of the many features we scrutinized heavily when developing Retract-A-Gate, I'm glad it helped you! Take care ~ Marc from Smart Retract.
Kathryn
Oct 21, 2020
We love our Retract-a-Gate
We love our Retract-a-Gate! Stepping over baby gates (for years!) isn't my favorite. I love that once the baby is in bed we don't have to deal with a permanent barrier. It works really well, looks nice in our living room area, and was definitely worth the price!
Response from Smart RetractOct 22, 2020
Hi kathryn - Thanks for sharing your Retract-A-Gate experience with us, we love to hear how folks are using and enjoying the gate. Your very reasons are why the gate was invented in the first place. If you ever need any further assistance, please email us at [email protected] and we'd be happy to help. ~ Marc at Smart Retract.
Jeremy S.
Oct 21, 2020
Great American Made Product
The gate was easy to install and is great at keeping our baby away from the stairs. We really like the fact that when we don't need it we can retract it and we don't have to mess with it unlike fixed gates that are always in the way. I also love that it's made here in the USA. A great company employing wonderful people. Thank You.
Response from Smart RetractOct 21, 2020
Hi Jeremy--Thanks for your great 5-star review. We take pride in making Retract-A-Gate here in Iowa and are always here to help. If you ever have any questions, please let us know. Thank you for being a great customer too! Deanna at Smart Retract.
Ben
Oct 21, 2020
The perfect gate
This is the perfect gate for us at the top of the stairs. When not it use it is out of the way and the simple clean design looks like it belongs as part of the house. It is out of the way and not even noticeable. When in use it is very easy to open and close and again it looks very clean a natural part of the house, not an add on piece of equipment. The construction is very good and will last a very long time. Well worth the price.
Response from Smart RetractOct 21, 2020
Hi Ben--thank you for your perfect 5-star review. We simply offer the best balance of features and security of any gate in its class. Thanks for being a wonderful customer and let us know if you have any questions. Deanna at Smart Retract
Jackie
Oct 20, 2020
The retract a gate has been fabulous
The retract a gate has been fabulous. It has kept our puppy out of the lounge in our otherwise open plan house. Quick and easy to use relatively discreet and means we get the best of both worlds. I would highly recommend it.
Response from Smart RetractOct 21, 2020
Hi Jackie, thanks for your fabulous 5-star review. Retract-A-Gate was designed with ease of installation, ease of use, durability, and safety in mind. So if you ever have any questions, please let us know. Thanks again, Deanna at Smart Retract.
Dan C.
Oct 20, 2020
Great product!
Great product, fast delivery - couldn't be happier. Needed more spacers so perhaps a bit more guidance would be helpful there but not worth getting hung up on - even then, they arrived within a few days.
Response from Smart RetractOct 21, 2020
Hi Dan--thank you for your great product, fast delivery 5-star review! We take pride in our customer service so if you ever have any questions, please let us know. Deanna at Smart Retract
Peggy
Oct 20, 2020
Loves these gates
Loves these gates! This company has a great product at a good price and offers everything you need to get the gate installed correctly! Thanks for making a safe and reliable product! We love these!
Response from Smart RetractOct 21, 2020
Hi--thank you for loving Retract-A-Gate and for your excellent review! We simple offer the best balance of features and security of any gate in its class. Thanks again and please let us know if you have any questions. Deanna at Smart Retract

Smart RetractReviews of smartretract.com

About Smart Retract

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Smart Retract reviews

Easy to Install! The retractagate was very easy to…

I love this gate

We love our Retract-a-Gate

Great American Made Product

The perfect gate

The retract a gate has been fabulous

Great product!

Loves these gates

About Smart Retract

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

Smart Retract reviews

Easy to Install! The retractagate was very easy to…

I love this gate

We love our Retract-a-Gate

Great American Made Product

The perfect gate

The retract a gate has been fabulous

Great product!

Loves these gates