Elley
SCAMMERS, liars & bullies
The worst carpark company in the world . SCAMMERSS , liars , bully & threaten you. Harassed me for3 years over a parking charge I originally paid and had evidence for ? Horribleeeeeeee people
SmartPark is your intelligent choice for long and short-term JFK and LaGuardia airport parking.
SmartParkParking (smartparkparking.com) has 241 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Elley
The worst carpark company in the world . SCAMMERSS , liars , bully & threaten you. Harassed me for3 years over a parking charge I originally paid and had evidence for ? Horribleeeeeeee people
Amy T.
Con artists sent me a fine to pay, luckily I paid to park online so have solid evidence with the receipt that I had paid, this company seem like chancers trying their luck to take extra money when parking costs are already a joke at train stations hoping people had forgotten they had paid (letter sent 3 weeks after the alleged offence) or have no evidence what a disgrace!
Bohemian
The most Disgusting, unreliable, dishonest company I have ever dealt with. I will not go in there car park anymore and everyone I speak to in my town is the same. This place is just a con and have given me three fines incorrectly, no indication of apparently over staying but a letter 2 years later to say my case has been passed to debt collectors… What???
HN
Paid to park at Smart Park NJ-Self Park including a free shuttle to and from the airport. Upon returning from our trip we called the Parking Lot Number to request a pick up and ride to our car. We were told there was an accident and the driver was delayed and instructed to get an UBER and we would be reimbursed for our ride back. We were told it would be Zelle'd to us and after calling and texting several times over the next two weeks we finally got a call back from a guy who was clearly very drunk and first told us his secretary had taken care of it but after pushing back and telling him it wasn't done he backed down and told us he would take care of it the next morning but again was never done. I would never use this lot as they are not responsible and do not honor their word and could even let you stuck at the airport with no way back to your car. Very poor customer service!!!
Dave
I will not use this car park again. When I arrived, he was rude, disrespectful, said he would be my colleague and closed the office door in my face. When I returned, I said I would go through passport control, there were not many people because we were ahead. He said call me when you get through. We went through, I said we would be there in 5 minutes. We waited 15 minutes with the child. I often fly, I got stuck the second time and again there were problems. There are more polite and faster parks
Darren W.
I parked in the Cherry tree carpark in Liscard, I paid for a ticket then realised disabled parking was free, no problem I had 2 ways of legally parking in there, I then receive a parking notice saying I had entered the carpark by the ANPR and they wanted £60, I showed them my valid ticket and disable blue badge which I have due to an incident in the Armed forces, they said the notice was still correct but I only have to pay them £20, this is pure robbery, I will never use a carpark under the care of this disgusting company again. how companies employ this shameful company is beyond me, they should all be ashamed in treating people and injured veteran's this way.
Vicky W.
Not able to contact them, only by email which takes days for a response. Stopped with a disabled person for 5/10 mins in a practically empty carpark. Did not see the signs which were apparently displayed. Appealed ticket which was rejected. Tried to pay fine which said was being processed. Payment did not go through. Tried again to pay online, only to be told that it had now gone to debt recovery and had gone up to £170 with court action threatened. Absolutely disgusting.
Caroline K.
Disgusting company. Heartless and one of those companies you lose your faith in humanity and compassion. We were in their rubbish car park for 10 minutes trying to find a space. Others had parked so badly we had to do a million point turn to get out taking 10 minutes in total. Left without a ticket as didnt park got a fine. Appealed which was dismissed by the IAS (also should be ashamed of their decision) and now paid £100 for tyring to find a parking space. Absolute disgrace and full of greed. Shameful organisation in my opinion, fight the people that dont pay and park not those trying to find a parking space but take abit longer to get out because people have parked badly