SmartParkParkingReviews of smartparkparking.com

scam company

Couple days before I got call from them about penalty from 2022 😂 and now they tell me I have pay 3600 and they sent me mail from The country court

Absolute scammers! If I had not contacted the retailer on this they would have hounded us for a fine!!! Car Park had 20 mins free parking which the ticket showed correctly on time however this lot failed to check this out!!!! BEWARE and fight your corner

These people are parasitic worms, parked my car went to get a ticket from the machine, by the time I returned to my car I caught them ticketing my vehice, appealed with my ticket but I was also in the wrong bay with no permit, no sign postage, I got my ticket in Wilmslow from Spring Street Car Park. AVOID AVOID AVOID!

I parked at Stoke Station and the machine was broken so couldn't pay for my 10 minute stay. Of course I received a fine a month later, showing images of my entrance and exit. I appealed and 28 days later received an email cancelling the fine, after reading all the reviews on here really thought I was going to have a battle with them!

It is a great shame I could not rate this review with minus stars. My Wife visited a smart parking car park in Heybridge Essex, November 2025, to find the parking meters not working, fast forward early December we receive a car parking fine for £60.00, we appeal against this straight away, and quickly receive an acknowledgement from smart parking. Moving on a few weeks and we receive a letter stating £155.00 in now due, as we failed to pay the £60.00 original amount. Worried about this and with no way to pay the original amount we sent a cheque to smart parking for the original £60.00 ( this was cashed Jan 2026) Now the funny part, we've now received an email saying they are looking at the original appeal, and have received a second email to say the fine was paid, with no indication whatsoever as to if the appeal was successful Smart Parking are an absolute disgrace!

Terrible company to deal with . Should be illegal to practice what these people do . Beware .

I paid for my parking in full, but made a minor one-letter mistake in the vehicle registration. Despite providing proof of payment, Smart Parking refused to cancel the charge and claimed I was 11 minutes late. There was no intention to avoid payment — the parking was paid. Penalising customers for a small human error is unfair and feels purely profit-driven. Very disappointing experience and poor customer service. I would not recommend Smart Parking.