SMARTBOX provides long distance moving, local moving, moving and storage with our portable storage units. Portable self storage units from SMARTBOX are the perfect mobile storage solution if you are looking for local moving pods, seasonal storage facilities for college students, or simply just space to store extra stuff.
Smartboxmovingandstorage (smartboxmovingandstorage.com) has 125 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Shipping & Logistics · Manassas, Virginia
Excellent
Shipping & Logistics · Norfolk, Virginia
Excellent
Shipping & Logistics · tyson blvd, Virginia
Excellent
Shipping & Logistics · Springfield, Virginia
New
125 approved reviews, newest moderated first
Patti
Due to the weather forecast, I was called to see if the storage units could be delivered a day early. The driver was polite, efficient and very hip to not only suggesting the best place to put them, but off-loaded and was gone quickly. I would use this company again with no qualms.
Daphne
Ned at SmartBox Atlanta has been wonderful to work with. He explained the costs to me and how they are charged. Deliveries of boxes were on time as were the pick-ups. The only issue I have is I wish the boxes were a bit bigger, but I guess I could have used another company if that had been a deal-breaker.
Response from SmartboxmovingandstorageMar 18, 2016
Daphne, Thanks for the kind words, I will pass your compliments on to Ned in Atlanta. I know he tries hard to make sure his customers have the best possible experience! We are glad you picked SMARTBOX!
Todd
Never rent a uhaul again!!!!!
Jacolyn
Great great response on quotes and delivery - very next day. When received smaller than anticipated, but don't need 2, so a little larger would be just awesome. Web and office personnel exceptional. Would recommend thus far only had for about a month. Need to open for waterproofing check since snowstorm in Colorado.
Doug
The concept is great. But. The driver who dropped off my boxes gouged huge scars in my driveway by dragging the boxes into place instead of picking up and moving them with the forklift. And he didn't check to make sure the hardware would actually close and lock. So after a 14-hour day of moving, I had to leave the boxes unsecured on a Friday night because everything was an inch and a half off. To their credit, two guys came out the next morning to move the hardware so I could lock the boxes. They took photos of the damage to my driveway, but I've never heard back about repairs, a discount, nuttin'. The boxes are locally made, and the Dallas franchise is relatively new. I'm betting they'll get better and building and handling them. Make sure the boxes actually close and lock correctly before you let the delivery guy drive away.
Response from SmartboxmovingandstorageFeb 10, 2016
Doug, I am sorry to hear the our location in Dallas has not been back in touch about the driveway. I just reached out to them and asked them to make sure that they give you a call this week. You are correct they just recently opened and it sounds like not all of the kinks have been worked out. Thank you for your feed back and please contact us at [email protected] should you need any further assistance.
Lisa
Arrived on time, friendly and helpful!
Torrence
I have called several times to have someone acknowledge the holes that were in the side of the box that were left open where screws once were. During the rainy weather I had to buy bolts and nuts from a hardware store to plug the holes to keep my belongings from getting wet. I still haven't heard back from Smart box and the box was dropped of at the end of last month.
Response from SmartboxmovingandstorageJan 21, 2016
Torrence, I was disappointed to hear that you have had trouble reaching the local office regarding the condition of your SMARTBOX. I have reached out to them and asked that they contact you directly today to ensure that this matter is dealt with. I don't have a record that you have called our customer order center about this specific matter and I am not sure what number you were calling, but we can help with most of your customer service needs and can be reach Monday - Saturday at 877-627-8269 or via email at [email protected].
Mary A.
From the time we found Smartbox online to the time we had one delivered, the experience has been outstanding.