James C.
Great Customer Service and Product.
I have always received excellent service whenever there was a problems. Your team responds in a timely manner and are very helpful.

Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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James C.
I have always received excellent service whenever there was a problems. Your team responds in a timely manner and are very helpful.
Kathleen S.
My cats love the bird flavors. One of our two cats used to have such stinky farts my husband and I would need to leave the room. Since Smalls we are living together happily in the same room.
Response from SmallsMay 10, 2023
We're thrilled to hear Smalls has helped improve the air quality in your home - no more stinky farts! We're happy to have played a role in creating a more harmonious living environment for you and your family. 💛😸
Major T.
Smalls has a great business model. They seem to be the only company making great food for cats. The company also has a great customer service attitude.
Response from SmallsMay 10, 2023
Thanks so much for the kind words! 💛
NICOLE BUKER N.
I truly love this company. My kitties and I are very happy I found it. They love all the different flavors of the wet food and the freeze dried bird bits! Of course they also cant get enough of their free catnip crunchy treats with every order. Smalls is convenient and very customizable so you get exactly what you need when you need it. They also sell litter so you can check that off your shopping list and avoided lugging the litter back and forth. $50 Sample box gives you bunch of yummy recipes to try! You wont regret it!
Jessica H.
Our cats love Smalls! We also enjoy the options and home delivery
Don D.
Smalls was very friendly and helpful.They provided me with lots of information. The product arrived as promised and is of high quality. My only possible complaint is that they may have over communicated a little - lots of emails and promo materials. Thank you.
Response from SmallsMay 9, 2023
Thank you so much for your review! We do have to apologize for bombarding you with emails and promo materials - we're just so excited about our products and want to share all the details with you! But we understand that sometimes less is more, and we'll make sure to take that into account in the future. 💛
Beth S.
My kitties love the taste of Smalls so much. I love that it's human grade cat food without a lot of unnecessary fillers. I appreciate the free shipping on larger orders and the customer service has been very helpful. Whenever I've encountered an issue a solution has been promptly identified.
Jo C.
My Cat is excited about every meal! She is 15 years old and has new energy, brighter eyes and her coat is shiny and healthy looking again! Wish I had switched earlier.