Samantha H.
Great quality and customer service
Great quality and customer service. My cats LOVE their smalls dinner.
Response from SmallsSep 3, 2023
Thank you for your review! 💛

Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Samantha H.
Great quality and customer service. My cats LOVE their smalls dinner.
Response from SmallsSep 3, 2023
Thank you for your review! 💛
Austin F.
My kitten loves the food. It's the only food that doesn't give him diarrhea. The food doesn't have as strong of a smell as canned food. My cat's coat is really soft and his stools are great. My only suggestion would be to add delivery scheduling. The delivery day for the food is unpredictable and I'm worried I will miss a delivery.
Response from SmallsAug 31, 2023
We're delighted to hear that your kitten is thriving on our food, and we greatly appreciate your feedback! 💛
J.T
My cat is a very picky lady, only likes crunchy chicken foods, and even then she's picky about that. We needed to switch her over to wet food for age and dental reasons. Something we gave a good go at for about a year, with no luck. She's very cautious and timid and doesn't like change whatsoever. It took about 3-5 days of attempts to get her to try some of Smalls with her old food, and SHE DID! I truly believe the quality and care Smalls puts into their foods makes the difference. She has more energy, and interest in play, and is a healthier weight! Overall we love Smalls, the fresh (not canned food) smell and food quality, excellent customer service/support, and the genuine care the company takes in what they do. I just received an email about their upcoming new recipes, developed with a cat nutritionist. Smalls is always looking to improve and provide the best care and products they can to make sure our kitties' needs are adequately met and supported. Couldn't be happier :)
Response from SmallsAug 31, 2023
Thank you so much for taking the time to write such a thoughful review! We're absolutely thrilled to hear about the positive impact our food has had on your picky cat's life. Your kind words about our commitment to quality, customer service, and continuous improvement mean the world to us, and we couldn't be happier that you're satisfied with Smalls. 💛
Robert C.
I have two cats that absolutely love smalls. Went from regular cat food to smalls and within 3 days both cats were licking their bowl clean. Did not happen with the old cat food.
Response from SmallsAug 31, 2023
Thank you for sharing your experience! We're thrilled to hear that your two cats have made such a positive transition to Smalls and are now enjoying their meals more than ever 😻
Abby A.
Smalls has been great! My cat loves the food and customer service has been very helpful when necessary. Only downside is the price, but it is worth it to prevent possible later health issues. I would 100% recommend!
Response from SmallsAug 31, 2023
Thank you so much for your wonderful review! Your recommendation means the world to us 💛
Jay P.
Smalls has been great..using this for 3 months now and see great changes in Mr.Meowie.. I will continue to use this
Response from SmallsAug 31, 2023
Thanks for the awesome review, Jay! We're thrilled to hear Mr. Meowie is doing so well with Smalls. Your support means the world to us! 💛
Cassandra P.
The food is great! My 14 yr. old cat loves the smooth bird and other bird varieties. Recently there was a shipping mishap (FedEx issue, not Smalls) and Stacie (cat concierge) was awesome! Went beyond what was needed and sent an identical order out at no cost. FedEx had issues and food had spoiled by the time it was located and I received it. Smalls gets back to you in a timely manner and resolves the issue at hand in my experience!
Response from SmallsAug 30, 2023
Thank you so much for sharing your detailed and positive experience with Smalls! 😸💛 We appreciate your understanding regarding the shipping issue, but stoked to learn it was dealt with. We appreciate you!
Michelle S.
Smalls has been a great transition for our cats. Their coat is soft and manageable. They love it so much, they always let me know when it is time to eat.
Response from SmallsAug 28, 2023
We are thrilled to hear that Smalls has made a positive impact on your cats' well-being! It's wonderful that their coats have become soft and manageable, and it's clear they're enjoying the food. Cats have their unique ways of communicating, and it's heartwarming that they're letting you know when it's mealtime. If you ever have any questions, need further assistance, or want to share more about your cats' progress, feel free to reach out.