SmallsBig Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Ashley H.
I’ve never seen my 13 year old cat devour her food quite like she does Smalls. I didn’t want to love it but I do. I warm the pouch in a bowl of water before feeding. 10/10 just wish it was cheaper 😭
Response from SmallsMar 18, 2024
Thank you for sharing your experience with us! We're delighted to hear that your kitty is loving their Smalls so much 💛
Margo St. J.
I inherited my cat from a cousin who died suddenly in 2022. Punky was grieving when I transported him from Virgina to Illinois. He would not eat much no matter the brand and he had diarrhea. The Vet discovered he was hyperthyroid so he was started him on meds but that did not change his eating situation. The Vet suggested that Punky may be allergic to some additives in the canned foods, I saw your add on TV and decided to give Smalls a try, Punky started to eat finally, gain weight, and have solid stools. Thank you, Smalls. Now my only challenge is maintaining a variety of flavors while he decides his favorites. Thanks for the new flavors -- can't wait for Punky to try them'
Response from SmallsMar 18, 2024
Thanks for sharing Punky's story with us. We're thrilled to hear that Smalls has been a game-changer for his health and happiness. We're excited about the new flavors too and can't wait for Punky to give them a try!
Jen F.
Smalls has the best customer service of any company out there! They are always kind, efficient and willing to go above and beyond. Not only are my cats obsessed with their food but their team seems to truly care about the customer (which are the kitties :)).
Response from SmallsMar 18, 2024
Thank you so much for your kind words! We're delighted to hear that you've had a positive experience with our team! Your feedback means a lot to us, and we're always here to go above and beyond for you and your furry friends 😻
Judee
It took my cat a few months to get used to this brand. Now he will eat the Smooth Bird and Smooth Other Bird. We will try the Pig with the next order. He eats more and more of the Smalls brand with each passing week. He has tummy issues. This brand is helping to keep everything working. Great product. Good customer service.
Response from SmallsMar 18, 2024
Thank you for sharing your cat's journey with us! We're glad to hear that your cat is enjoying Smalls more and more. We hope the Pig flavor is a hit too! 😻
Jeffrey F.
The products are outstanding. Wish dialing in order frequency was easier.
Response from SmallsMar 18, 2024
Thank you for your kind words about our products! We appreciate your feedback about the order frequency process and will work on making it more user-friendly. If you need any assistance or have further suggestions, please feel free to reach out.
Kenzi
Smalls is wonderful. My cat screams in the morning to get his food at the same time every day.
Response from SmallsMar 18, 2024
Thank you for sharing your feedback! We're thrilled to hear that Smalls has made such a positive impact on your cat's routine! 💛
Felicia W.
Easy to work with, cats love the recipes.
Response from SmallsMar 18, 2024
We love to hear it! 😻
Gwen I.
The price is extremely high, and it is hit or miss if my cat will eat it, even after six months. It would be nice if there was a white fish option (not tuna as that contains way too high of mercury).
Response from SmallsMar 18, 2024
Thank you for your feedback. We're sorry to hear about your concerns with the price and your cat's preferences. We appreciate your suggestion for a white fish opinion, and we'll definitely consider it as we continue to expand our offerings.
