SmallsReviews of smalls.com

Response from SmallsJun 26, 2024

Thank you for your feedback, and we're delighted to hear that your kitty loves Smalls! We're sorry to hear about your previous cat's health issues with dry food, but we're glad to know that Smalls has made a positive difference for both of your cats. If you have any questions or need assistance with anything else, please don't hesitate to reach out!

Response from SmallsJun 26, 2024

Thank you so much for sharing your positive experience with us! We're happy to hear that your cats are loving Smalls and that you've noticed such significant improvements in their digestion and overall well-being since making the switch. We're committed to providing high-quality nutrition that supports your cats' health and happiness. If there's anything else we can assist you with or if you have any questions, please feel free to reach out!

Response from SmallsJun 26, 2024

Thank you for sharing Max's story with us. We're glad to hear that Smalls has been a great supplement for him alongside his diabetic food, especially since he enjoys the taste and quality of our products. Providing high-quality nutrition without the usual starchy fillers is important to us, and we're happy that Max loves it! If you have any questions or need further assistance, please feel free to reach out.

Response from SmallsJun 26, 2024

That's wonderful to hear! We're happy that your cat loves Smalls and that you're enjoying the variety and flexibility of our subscription service. Providing excellent customer service and prompt responses is a top priority for us, so we're delighted that you've had a positive experience with that too. If you ever have any more questions or need assistance in the future, please feel free to reach out. We're here to help!

Response from SmallsJun 26, 2024

It sounds like your kitty is thriving with Smalls, and it's heartwarming to hear how much she enjoys the food and treats! It's great that she's at a healthy weight now and staying active. Using the treats to help her get comfortable with the carrier is a smart idea too. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!

Response from SmallsJun 26, 2024

We're thrilled that your cats love Smalls and that you've noticed the positive impact it's having on their health. Providing high-quality nutrition is our priority, and we're glad to be part of your cats' wellness journey. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to support you and your cats!

Response from SmallsJun 26, 2024

Thank you so much for taking the time to provide us with your feedback and we apologize for any inconvenience! Our team’s worked very hard to make this transition, while also providing more benefits to our customers, with as minimal impact to price as possible. However, for select recipes and box sizes there was unfortunately a slight increase in cost. We do our very best to put the needs of our cats and our customers at the forefront of every decision we make and we also recognize that you’re doing all that you can to provide the best food for your kitty, so we apologize that we weren’t able to fully avoid changes to pricing in this transition. Subscriptions can always be modified with a budget in mind. Our smallest box contains 14 packets ($70 + shipping and taxes) - we can ship at any frequency up to every 12 weeks, and orders can always be postponed as needed! If you need any further assistance or have any other questions, we're happy to help.

Response from SmallsJun 26, 2024

Thank you for sharing your experience! We're delighted to hear that Smalls has made such a positive difference for your two cats, especially in managing their bowel issues and reducing odor. Providing high-quality nutrition that improves their health is our goal, and we're glad it's been a successful switch for you. If you have any questions or need further assistance, please feel free to reach out. We're here to help!