SmallsReviews of smalls.com

Response from SmallsAug 12, 2024

Thank you for giving Smalls a try! We're happy to hear that your cats are enjoying our fresh food. It's great to know that the convenience of having it shipped right to your door works well for you, even if it means making a little extra space in your freezer. We understand that our pricing might seem a bit higher, but we take pride in offering high-quality, fresh ingredients that your cats love and benefit from. Knowing that your cats are finishing every bite makes it all worthwhile!

Response from SmallsAug 18, 2024

We are glad to hear your cats loved Smalls and Shameless treats! We understand your concern about the subscription. If you’d like, we can help you adjust your account or provide information on managing your subscription. Please let us know how we can assist you!

Response from SmallsAug 12, 2024

Thank you for sharing your experience. We're sorry to hear that your cat didn't take to the food, but we're glad that our team was able to assist you. If you decide to try Smalls again in the future or need any further help, we're always here for you. Your satisfaction is important to us!

Response from SmallsAug 12, 2024

We are glad to hear that you find our service easy to use! If you ever have any questions or need assistance, feel free to reach out. We're here to make things as smooth as possible for you and your cat.

Response from SmallsAug 12, 2024

I'm so sorry for your loss, but it's heartening to hear that your other two cats are thriving on Smalls. It’s wonderful to know that their fur is softer and they’re both healthy and happy. Your dedication to providing them with the best nutrition is truly admirable. If you ever need anything or have questions, we're here to help.

Response from SmallsAug 12, 2024

Thank you for your kind words! We're glad to hear that you've had a positive experience with our customer service and that your cats are benefiting from Smalls. We understand that the cost can be a consideration, but it's great to know that you're seeing noticeable improvements in their health. Your commitment to their well-being is truly appreciated. If you ever need any assistance or have any questions, don't hesitate to reach out!

Response from SmallsAug 18, 2024

I’m sorry to hear about the issues you’ve faced with the ordering process. It’s important that you’re able to manage your subscriptions effectively, and we understand your frustration with receiving too much food. If you decide to cancel your subscription, we can assist you with that. However, if you’d like, we can also help you adjust your order frequency or quantities to better fit your needs. Please let us know how you’d like to proceed, and we'll make sure to assist you promptly.

Response from SmallsAug 12, 2024

It's wonderful to hear that your cat loves Smalls! We're thrilled to have you as part of the Smalls family. If there's anything we can do to make your experience even better, feel free to reach out. Thank you for your support!