Carrie H.
I’ve had a few hay issues the past few…
I’ve had a few hay issues the past few months, but they always seem to come through after a few back and forth emails and photos. I understand the nature of hay production, coming from a farm background and while it can’t always be perfect, i just want the packers to pay more attention to what they’re packing. Always take pictures upon arrival if there is ever any problem with your hay. After leaving California and getting the best hay ever, I moved to Texas where you would think hay production would be plenty. Unfortunately it’s not. So SPS has been my only resource for hay. Most of the time the quality is perfect. When it’s not, they usually replace the hay or provide credit to repurchase the hay. I’m so grateful for the customer service that handles my problems with care and knowing that my bunnies 🐰 are my whole world and I pay attention to every detail. lol! I will continue buying hay and other items form SPS. Thank you for caring about my buns wellbeing. Hoppy hay eating, BunBun and Antonio


