Small Pet SelectReviews of smallpetselect.com

This company is proud of their products and takes care of their customers like family! 100% recommend!

Small Pet Select has the best products and great service. They are knowledgeable, friendly and easy to work with.

I have been buying their product for my rabbit and cavie for several months now. Their products are far superior to any of the products I have bought in the past. They are beautifully packed and compared to the other products on the market they last longer. You open the box of hay and you can smell the freshness. I will never go back to the old products. Tobie

I truely thought this company was very good, until i had to RAISE CONCERNS about the forgein body that i have found not only the 1 time BUT twice. Bale hay string ( plastic shredded objects ) found in the Timothy hay boxs . My exoctic pet almost chocked to death on the particle. Please all pet owners who relys on the hay, PLEASE THROUGHLY CHECK FOR PLASTIC SHREDDED BALE HAY STRING in your boxs. Im still extremely upset regarding the managers response ! Not acceptable at all. Just to BRUSH IT OFF WITH AN EMAIL 😡 wish i had the option to share the snap shot of the forgein body

After 7 years as a customer to a company I loved, the customer service manager has single-handedly driven me away for good. When I needed to upgrade my card on file, it made their system process an extra order, charging me twice. After trying repeatedly to explain this, the customer service manager refuses to refund the charge, unless I pay the shipping to send back the order I never made. It's really disappointing that my relationship with this company was ruined by what seemed like a simple technical error.

I have been on hold a dozen times only for someone to hang up. The hours are through 8 PM Eastern time, and I have been trying to get through since 6 PM Eastern. They don't even say hello. As for the website, I have removed my old addresses repeatedly from my account and my phone numbers only to have them back again the next time I place an order. This is the most frustrating site to use. I have 1,000 points and cannot redeem them because when I click on Rewards, my cart empties but once you copy the code, the reward is taken out of your account. I wish they had a zero-star selection.

Pestavert Gel is nothing short of AMAZING! My cat has had chewing lice for about 6 months now. Front Line Plus didn't work, Pet Armor didn't work, Advantage didn't work...you get the idea. When I found Pestavert on the Small Pet Select website, I ordered it out of desperation. I applied it to my cat's stomach first to test for any adverse reaction. When he didn't show any, I applied it to the rest of him. Three hours later, I used a flea comb on him, and there were SO MANY dead lice on him, I could hardly believe my eyes. I will be using this product from now on - and nothing else! Pestavert is AMAZING. Quit wasting your money on other products, and buy this now! You won't regret it!! As an aside, the product was delivered to me in 2 (business) days...so very FAST shipping! And kitty's skin and fur is so soft after using Pestavert. Really, you should buy this product now.

I absolutely don't know what I would do without this company, I purchase from them atleast twice a month to re stock my chinchillas goodies. The products are excellent quality and really good pricing as well. Our boys are obsessed with the toys so thank you Small Pet Select for existing!