smafan.comSmafan is an acclaimed fan and lighting company based in the U.S. that designs and produces innovative cooling and lighting solutions to keep your smart life in motion. We are known for elegant designs, smart functions, advanced motor and lighting technology, and unrivaled performance.
smafan.com (smafan.com) has 292 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Claim this listingHome Improvements · San Ramon, California
Excellent
Home Improvements · Los Angeles, California
Excellent
Home Improvements · El Cajon, California
Excellent
Home Improvements · COMPTON, California
Excellent
292 approved reviews, newest moderated first
Danny L.
Great price and service!
Response from smafan.comNov 22, 2023
Hello Danny. Thank you for your positive feedback! We're delighted to hear that you found both our prices and service to be great. If you have any more comments or if there's anything else we can assist you with, feel free to let us know. We appreciate your support!
Paul
Very quick response and very helpful at S
Response from smafan.comNov 17, 2023
Hello Paul. We're delighted to hear that you experienced a quick response and found our support helpful! If you ever have more questions or need assistance in the future, don't hesitate to reach out. We're here to help. Thank you for your positive feedback!
John J.
I already upgraded one of my fans to a smart fan and LOVE it. It’s great to be able to tell Alexa to turn the fan on the fan light on set speed etc. Plus the fan is very cool looking and the price is great! Got it on sale. I ordered another fan and it came from the manufacturer with a dent. No problem! They sent a replacement quickly. Love these guys and their customer service rocks!
Response from smafan.comNov 10, 2023
Hello John. We're thrilled to hear that you love your upgraded smart fan and are enjoying the convenience of controlling it with Alexa. It's great to know that you find the fan cool looking and that you took advantage of the sale. We apologize for the initial inconvenience with the dent, but we're glad our customer service was able to swiftly send a replacement. Thank you for your positive feedback and for choosing our products. If you have any more questions or need assistance, feel free to reach out. We appreciate your support!
Abdul Hakim M.
I got my order too late
Response from smafan.comNov 3, 2023
Hello Abdui. We apologize for the delay in receiving your order. We understand how important it is to receive your items on time, and we're sorry for any inconvenience this may have caused. If you have any concerns or would like to discuss the delay further, please don't hesitate to reach out to our customer support team. Your satisfaction is important to us, and we aim to improve your experience in the future. Thank you for your feedback.
ROBERT H.
ease to install works great
Response from smafan.comOct 24, 2023
Hello Robert. We're thrilled to hear that the installation was easy and that the product is working great for you. Your satisfaction is our top priority, and we appreciate your positive feedback. If you ever have any questions or need further assistance, please don't hesitate to contact us. Thank you for choosing our product!
S. L.
Sophia and Hugo was very helpful. They both helped me with my return and refund process. They reply promptly and was very friendly. Although this purchase did not work out but because of their amazing customer support, I will def come back for future purchases.
Response from smafan.comOct 19, 2023
Hello Steven. Thank you very much! I'm glad to hear that we could provide you with excellent customer support and assistance during your return and refund process. It's unfortunate that our product does not make you satisfied. We will try our best to improve the product quality in the future. But still appreciate you're satisfied with our service. If you have any more questions or need assistance with future purchases, don't hesitate to reach out. Your satisfaction as a customer is important, and they will be there to help you. Thank you for sharing your experience!
danny
The part worked!
Response from smafan.comSep 25, 2023
Hello Danny. That's great to hear! I'm glad the part you ordered worked as expected. If you ever need more assistance or have any questions in the future, feel free to reach out. Enjoy the functionality of your fan, and thank you for sharing your feedback!
Trish D.
Excellent customer service after having a few issues with the fam. Quick follow up and made sure we were satisfied.
Response from smafan.comSep 19, 2023
Hello Trish. I'm glad to hear that you had an excellent experience with the customer service team, especially when you encountered some issues with your fan. Quick follow-up and ensuring customer satisfaction are important aspects of good customer service. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Enjoy the functionality and comfort of your fan, and thank you for sharing your positive feedback!