Slø is revolutionizing the fashion industry with sustainable, made-to-order jeans that fit perfectly. We're on a mission to end fast fashion by creating personalized denim using innovative technology and ethical production methods.Our unique approach ensures each pair of jeans is tailored to your exact measurements, offering unparalleled comfort and style. We're committed to transparency, quality, and customer satisfaction, aiming to deliver your custom jeans within 30 days.It's not easy, and building a new model for the fashion industry doesn't happen overnight. But we're working constantly to accelerate progress with our mission.Join us in reshaping the future of fashion - one pair of perfectly fitting, sustainable jeans at a time.
Slø - not fast fashion (slojeans.co) has 166 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
slojeans.co
Website
slojeans.co
Category
Clothing & Underwear
Location
Dover, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 55% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The fit:
The jeans fit like a glove, the sizing is very accurate and my butt stays covered at all times (what I'm not used to from other brands). The fabric is on the lighter side and very comfortable to wear. I cant wait to order more jeans from Slø in the future.
Shipping:
Unfortunately my jeans stayed in turkey at the shipping company's place for many months. I had to wait for nearly half a year before they finally got sent to me. I know that the Slø team is doing many changes to improve shipment and I look forward to get a better experience at my next future order.
Response from Slø - not fast fashionAug 24, 2024
Hey there,
Thank you for taking the time to share your experience with Slø. We're thrilled to hear about the perfect fit of your jeans!
It's fantastic that you find the sizing accurate and appreciate the coverage. We're glad the fabric feels comfortable and lightweight - that's exactly what we're aiming for.
We sincerely apologize for the extended shipping delay you experienced. You're right - we've been working hard to improve our shipping processes. We understand how frustrating the wait must have been, and we're committed to doing better.
In fact, thanks to the extensive work we've been doing to upgrade our production and logistics processes, we're excited to announce that from this moment onwards, we will produce and ship all orders in 30 days or less. This is our commitment to ensuring a much better experience for all our customers.
Your patience and understanding mean a lot to us. We're excited that you're looking forward to ordering from us again, and we can't wait to show you the improvements we've made in our shipping and delivery processes.
Thank you for being part of the Slø journey. We're constantly learning and growing, and feedback like yours is invaluable in helping us improve.
We look forward to serving you better in your future orders!
Best regards,
The Slø Team
GM
Ghida M.
The jeans fit perfectly and are so…
The jeans fit perfectly and are so comfortable!! I will definitely order again
Response from Slø - not fast fashionAug 24, 2024
Hey Ghida,
Your review has made our day! We're thrilled to hear that your jeans fit perfectly and feel great. It's exactly what we're aiming for with every pair we make.
Knowing that you're planning to order again is the ultimate compliment. Thank you for your support and for being part of the Slø community.
We can't wait to see what you choose next!
Best regards,
The Slø Team
DE
Deb
Amazing jeans!!
Thank you so much SLØ for making these amazing jeans! I just love how they feel and look. I have been a huge supporter since the beginning and have really enjoyed watching you grow. Taking on Fast fashion is not an easy task but you have created a great product while breaking through traditional boundaries. I have always had difficulty finding pants that fit me but your sizing system has made it possible to get a pair of jeans that actually fit! Plus don't even get me started on the pockets!! LOVE, LOVE, LOVE! Keep up the great work!
Response from Slø - not fast fashionAug 24, 2024
hey Deb,
Wow! Your review has us doing happy dances around the office. Thank you so much for this amazing feedback and for being with us since day one.
We're over the moon that you're loving your jeans. Hearing that they fit and feel great is music to our ears. And those pockets? We're thrilled you're as excited about them as we are.
You're absolutely right - taking on fast fashion is like David vs Goliath, but with awesome supporters like you, we feel like we can conquer anything. We're so grateful that you get what we're trying to do here.
It's fantastic to hear that our sizing system has worked its magic for you. Our goal has always been to create jeans that fit like a glove, no matter your shape, so this is a big win for us.
Your enthusiasm is seriously contagious. It's customers like you who keep us fired up and ready to take on the world, one pair of jeans at a time.
We can't wait for you to see what we've got cooking next. With supporters like you cheering us on, the sky's the limit.
Thanks a million for being part of the Slø fashion movement. You rock!
High fives from all of us,
The Slø Team
ME
ME
I love the jeans but the waiting time…
I love the jeans but the waiting time was bit overwhelming. I can't even remember anymore, how long it took, but it was months.
I still invested in the latest investment round (in July 2024) as the jeans are amazing! I loved the material, and even they were little bit too short, they are great pair of jeans and I can't wait to get more of these!
Response from Slø - not fast fashionAug 20, 2024
Hey there,
Thank you for taking the time to share your experience with Slø. We truly appreciate your honest feedback and your continued support.
We're thrilled to hear that you love your jeans and find them amazing! It's wonderful to know that the material and overall quality meet your expectations. Your satisfaction with the product is what drives us to keep improving.
We sincerely apologize for the overwhelming waiting time you experienced. We understand how frustrating this must have been, and we want you to know that we've been working tirelessly to address these issues. Our team has been putting in long hours, day and night, to iron out the kinks in our production and delivery processes that have caused these delays.
Your investment in our latest round means the world to us. It shows that despite the challenges, you believe in our vision and the quality of our product. We're committed to living up to that trust.
We're excited to announce that we've made significant improvements to our processes. With our upcoming release in October, we're confident that you'll see a marked difference in both quality and delivery times. We can't wait for you to try our new jeans and experience the results of all our hard work.
Regarding the length issue you mentioned, we've also refined our sizing system to ensure a better fit for all our customers. We're constantly learning and adapting based on feedback like yours.
Thank you again for your patience and for believing in Slø. We're looking forward to exceeding your expectations with our future releases.
Best regards,
The Slø Team
P.S. If you have any specific suggestions on how we can improve, we'd love to hear them. Your insights as both a customer and an investor are invaluable to us!
MM
Merry M.
Ethical, dedicated, and high quality. I want to work for them!
I was an original backer of slø back in 2022. As a curvy woman with short legs, I’ve always had a hard time finding jeans that fit, so this was BEYOND exciting for me.
The owner and his team have been consistent about providing updates as they go through growing pains which are not only normal but an expected part of the startup process, particularly with an innovative concept, lofty ethical goals, and a genuine commitment to take care of their people on every level of the organization.
Because I’m currently looking for work, finances are tight, and so far I’ve only been able to order my “not fast fashion” t-shirt. It is, without a doubt, the softest, most comfortable cotton I have ever worn, the graphics continue to be without wear and tear, and it does not have the tendency to develop holes around the buttons of my pants as ALL of my fast fashion tops do.
I mean what I say in the title. I’ve been working in the fashion marketing business for almost a decade and I want my next work home to be SLØ.
Response from Slø - not fast fashionAug 20, 2024
Hey there!
Wow! Your review has absolutely made our day here at Slø. Thank you so much for your incredible support and understanding since our 2022 launch.
As for finding your work home here at slø, we'll be hiring pretty aggressively quite soon, so look out for that!
We're thrilled to hear that our mission resonates so deeply with you, especially as someone who has struggled to find the perfect fit. Your recognition of our growing pains and the challenges of creating an innovative, ethical fashion brand means the world to us. It's supporters like you who keep us motivated through the tough times.
Your feedback on the t-shirt is music to our ears! We've put so much thought and effort into every aspect of our products, from the softness of the fabric to the durability of the graphics. Hearing that it stands up to daily wear better than fast fashion alternatives is exactly what we're aiming for.
Your understanding of the startup process and your patience as we navigate these uncharted waters in the fashion industry is incredibly appreciated. We're committed to maintaining our ethical standards and taking care of everyone involved in our process, from our factory workers to our customers.
As someone with almost a decade of experience in fashion marketing, your endorsement carries extra weight. We're honored that you'd consider Slø as your next work home - that's the ultimate compliment!
We can't wait for you to try our jeans when the time is right. In the meantime, thank you for being such a wonderful ambassador for our brand. Customers like you, who understand and believe in what we're trying to achieve, are the reason we keep pushing forward.
We're excited for you to see what's next as we continue to grow and improve. Your support is helping us reshape the fashion industry for the better.
Best regards,
The Slø Team
CD
CD
Ordered in March and still no jeans.
I ordered 2 pairs of jeans and a supposedly free t-shirt back in March and I haven’t received anything yet. I was intrigued by the promise of customisation and sustainability and I was way more patient than usual because I believed they were a young, starting business. After no updates since June and nothing but automated emails from customer service, I have repeatedly tried to get a refund to no avail. I am beyond disappointed
Response from Slø - not fast fashionAug 19, 2024
Hi there,
I'm Ralph from Slø, and I want to personally address your concerns and disappointment. First, I sincerely apologize if I've missed any of your emails. I've been handling customer service directly, dealing with a high volume of tickets, and sometimes emails slip through the cracks. This is not an excuse, but an explanation, and I'm truly sorry for the lack of communication you've experienced.
I'm deeply sorry for the frustrating experience you've had with your order from March. The long delay and lack of updates fall far short of the service we aim to provide. I understand your patience as a supporter of a young, starting business, and I'm disappointed that we've let you down.
At Slø, our mission is to revolutionize the fashion industry by creating sustainable, personalized jeans that fit perfectly and are accessible to everyone. We're building a first-of-its-kind production system that aims to end fast fashion for good. This journey has been incredibly challenging, and we've faced numerous hurdles in developing and scaling this unique process. We're learning and improving every day, but we acknowledge that our growing pains have significantly impacted our customers, and for that, we are truly sorry.
I want to assure you that we're taking concrete steps to improve our service:
1. We're implementing a new order tracking system to provide real-time updates.
2. We're expanding our customer service team to ensure prompt, personalized responses.
3. We're overhauling our production process to dramatically reduce wait times.
Regarding your refund request, I sincerely apologize for the difficulty you've had in obtaining it. I would be more than happy to process your refund immediately. Please email me directly at [email protected], and I will personally ensure that your refund is processed as soon as possible.
We're committed to making this right and to delivering on our promise of changing the fashion industry for the better. Your feedback is crucial in helping us improve and achieve this goal.
Thank you for your patience and for giving us the opportunity to make this right. We're determined to learn from this experience and provide the level of service that matches our commitment to sustainable, personalized fashion.
Best regards,
Ralph
Slø
CH
Christy
Proud owner of 2 slo jeans that fit like gloves
I was one of the people ordering from the first drop and I've since gotten another pair of jeans in a later drop as well. Yes the packages took a while to reach me, but apart from the point of this company being that it's not fast fashion, it's also still starting up, so issues and delays are to be expected! I wear the jeans religiously, both pairs fit me like a glove and although the first pair is less black and more grey now (probably from my washing machine), the quality of the denim means i can still wear it for a long time!
TLDR: delays are to be expected with a startup trying to change how fashion gets made. I got both ordered jeans and am more than happy with the quality i got, I'll happily order again (and I did)!
Response from Slø - not fast fashionAug 19, 2024
Dear Christy,
Thank you so much for your wonderful review and your continued support of Slø! Your understanding, patience, and enthusiasm for our mission are truly heartening.
We're thrilled to hear that both pairs of jeans fit you like a glove and that you wear them religiously. It's feedback like this that reminds us why we're working so hard to revolutionize the fashion industry. Your point about the color fading is noted, and we're constantly working on improving our dyes to be both environmentally friendly and long-lasting.
You're absolutely right about the challenges of being a startup in this industry. We're not just making jeans; we're building an entirely new production model that aims to end fast fashion for good. This journey comes with its hurdles, and we're incredibly grateful for customers like you who understand and support our vision.
Your repeat order means the world to us. It shows that we're on the right track, even if we still have improvements to make. We're committed to continually enhancing our products and processes, learning from each production run to make the next one better.
Thank you for being part of the Slø community and for helping us prove that sustainable, personalized fashion is not just possible, but desirable. Customers like you are driving real change in the industry.
We look forward to continuing to serve you and hope you'll keep sharing your Slø experience with others. Your support is helping us build a better future for fashion.
Best regards,
Ralph
Slø
SU
Susanna
Don't trust a man who wants to market to women
Backed up this company from the very beginning, ordered a pair of jeans that took forever to be shipped, and when I finally received them they didn't fit at all despite the fact that I followed their measuring guidelines to the t. The fabric looks really cheap. On top of that, the founder has the audacity to ask us for more money now... do not trust this company.
Response from Slø - not fast fashionAug 19, 2024
Dear Susanna,
I want to personally address your concerns and disappointment. Thank you for your honest feedback and for backing us from the very beginning.
I want to address your concerns about the fabric quality and apologize for the frustrating experience you've had with your order. As pioneers in sustainable, personalized denim, we've faced challenges with suppliers that have sometimes led to inconsistencies in our fabric quality. This is part of the learning process in creating a revolutionary product, but we understand it's disappointing when the product doesn't meet expectations.
I'm excited to share that we've made significant strides in this area. Our new V6 jeans represent a major leap forward in quality and durability. We've partnered with new suppliers who share our commitment to sustainability and quality, resulting in a fabric that's more durable, longer-lasting, and even more environmentally friendly than before.
The delays in shipping and sizing issues you experienced are also areas we've worked hard to improve. We're committed to delivering not just a superior product, but also a better overall experience for our customers. Your feedback as an early supporter has been invaluable in driving these improvements, and I sincerely apologize that your experience didn't meet the high standards we set for ourselves.
At Slø, our mission is to revolutionize the fashion industry by creating sustainable, personalized jeans that fit perfectly and are accessible to everyone. We're building a first-of-its-kind production system that aims to end fast fashion for good. This journey has been incredibly challenging, and we've faced numerous hurdles in developing and scaling this unique process. We're learning and improving every day, but we acknowledge that our growing pains have impacted our customers, and for that, we are truly sorry.
We're a mixed team of women and men who are passionate about this mission. However, we've clearly fallen short in delivering on our promises to you.
Here's what we're doing to address these problems:
1. I'm currently working at our factory in Istanbul to personally oversee production and quality control.
2. We're implementing a new, more accurate measurement system to ensure better fits.
3. We've upgraded our fabric sourcing to improve quality while maintaining sustainability.
4. We're expanding our customer service team to provide faster, more responsive support.
Regarding the request for additional funding, I apologize if this came across as insensitive given your experience. Our intention is to continue improving and growing to realize our mission, but we understand that this request may have been poorly timed.
To make amends for your disappointing experience, I'd like to offer you:
- A full refund of your original order (please get in touch with me directly on my email below to arrange that).
- A complimentary pair of our new V6 Jeans, which have improved fabric quality and sizing accuracy.
- A personal fitting session to ensure the perfect fit.
- A 35% lifetime discount on all future Slø products.
I understand if you're skeptical about accepting this offer. If you're willing to give us another chance, I'll personally oversee the production of your new jeans and keep you updated throughout the process.
We value your support and feedback immensely. It's helping us become the company we've always aimed to be - one that truly revolutionizes personalized, sustainable fashion.
Please feel free to reach out to me directly at [email protected]. I'm committed to resolving this situation and restoring your trust in Slø.
Thank you for your honesty and for being with us from the beginning. We're determined to make things right and to deliver on our mission of changing the fashion industry for the better.
Best regards,
Zeena - [email protected]
Slø
