Katy
Return process was a hassle
Shipping was fast. But it’s surprising that there aren’t free returns given the cost of the products. The return process was a bit of a hassle. I also thought the sizing recommendations were off. Based on our cats’ weight (both 10.5 lbs), we bought two Atoms. WAY too small, which is why we had to return them for Airs.
Response from SleepypodJul 12, 2024
We're sorry to hear you weren't satisfied with your order experience. Please reach out to Customer Service and someone from the team will be able to further assist you. EMAIL: [email protected]


