Rae C.
Happy with customer service for…
Happy with customer service for questions before purchase and happy with delivery time

SleepPhones® are soft comfortable headphones in a patented headband design, with an emphasis on using environmentally-friendly materials and manufacturing processes. We strive to use local resources, stay technologically-savvy, and be socially responsible as we create a world of happy, healthy people.
SleepPhones® (sleepphones.com) has 1,691 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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1,691 approved reviews, newest moderated first
Rae C.
Happy with customer service for questions before purchase and happy with delivery time
DPuser
SleepPhones do a great job. They not only block out noise but help me keep my mind still so that I can fall back to sleep if I wake up during the night.
Jean K.
Comfortable + stay on.
Rick A.
My wife has been using SleepPhones (WiFi version) every night for over two years and loves it. Recently, the headphones needed replacing. (As with most headphones, the weakness is where the wires enter the unit.) SleepPhones could not have been more helpful or friendly, and we had our replacement speakers (at a very reasonable cost) very quickly. It was a pleasure doing business with them.
Adam
Works fine, but not flawless. Head band is comfortable, with expected sound quality. Bluetooth module is clunky to operate and can be uncomfortable if it gets out of position; no way to see indicator light once it inside the headband, which means undoing the velcro and fumbling with getting the battery part way out in the dark, in the middle of the night, when you'd really rather be sleeping. Do I like it? Yes. Do I wish it were much more polished? Yes.
Response from SleepPhones®Sep 19, 2018
Dear Adam, Our sincerest apologies for the difficulty you experienced! Regarding the placement of the Bluetooth® module, the headband is meant to be worn with the Velcro opening at the back. The module is normally worn at the back of the headband, but can absolutely be moved to the front or side of the head for more comfort. If moving it to the side, please place it on the opposite side as you sleep on. Many of our customers do move the Bluetooth® module to the front of their heads as this is more comfortable, especially if they are back sleepers. Once the music being played stops for more than 45 seconds, the product will enter a power saving mode. The product will not fully turn off unless the power button is held in manually or the Bluetooth® from your device is turned off. The battery life on the Bluetooth® module is up to 10 hours and only requires 3 hours of charging to enable a full battery. We do suggest charging the product daily to ensure a fully battery for each use. If you have any further questions or concerns, please don't hesitate to contact our customer support team via email ([email protected]) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you!
terry B.
You should improve your wire. Use the kind with the woven insulation. I like sleepphones but I've replaced the guts 3 times.
Ames B.
I use them nightly, so comfortable and easy. The chord doesn't strangle me (back/side sleeper) sitting behind my head/neck, and I have already recommended them to a friend or two. Found out about them through Gibi ASMR on youtube and no regrets trusting in the quality. My sleep is going very well, and I even like that they dont block out ALL noise so I can hear if my cat is getting into something he shouldn't, or my alarm, etc. Much love to sleepphones!
virginie D.
The headphones exceeded my expectations. I bought it initially to listen to my audiobook before sleeping, but they are also very helpfull to manage the noise around during my nap. They are very confortable even if I think it can be a bit painfull after several hours. I am a side sleeper, and I fall asleep without problem with those headphones.