Sleep GalleriaWe started Sleep Galleria to make it easy for anyone to experience a great nights sleep. Proper relaxation and sleep habits are essential to health and happiness. We have a foundational commitment to help our customers understand sleep and all of the wellness benefits quality sleep can provide.Whether you shop online or in-store you will find we have created an experience built around these principles. Our thoughtful process and approach from beginning to end is clear. With 20,000+ customers now served we think you will find what our guests have found - our shopping experience is educational, easy, and fun. Thank you for shopping with us. Dream Easy®
Sleep Galleria (sleepgalleria.com) has 228 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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228 approved reviews, newest moderated first
Stacey A.
The mattress hasn't arrived on the date quoted. There's been zero communication from sleep gallery on the status. No emails or text messages, yet I get dozens of promotional emails from your company. I called your customer service over a week ago and they said they would get back to me on when it will be ready for delivery and no one has called me. I'm getting ready to cancel the order.
Dan F.
First off, The website said I would have my purchase shipped,delivered and installed within 10 days. I took a month to get to the terminal. It sat at the shippers terminal for three days until I went and picked it up myself. Then it was supposed to be installed in room of choice by another company. One guy showed up and i had to help him carry it down stairs with a bad back. Then to top it all off the day it got installed sleep galleria sends me a text saying the very expensive massage chair I just purchased is on black Friday special.
George T.
What made my experience great was the salesman turn around calling me after I was approved
Wesley L.
Bought 1 mattress and was delivered within the timeframe displayed when viewing the product. Made a second purchase of 3 additional mattresses roughly 2 weeks later with a no later than timeframe of delivery on the 14th. As of the 12th the product still has not shipped, 7 days after the order. Contacted customer service and they stated shipment will not occur until 7-10 days after the order is processed. This does not align with delivery timelines displayed when viewing the item. Very dissatisfied with poor communication and fake delivery dates displayed.
Response from Sleep GalleriaJul 4, 2023
Hi Wesley. It looks like your mattress were delivered on 11/18.
Tepouris G.
Bought a massage chair, feet massage don’t work. Customer service is asking for a serial number. I keep telling is not on the chair, I’m very upset can’t used my chair . No is time to make payments. Being ripped off. I’ve contacted custom service to many times . Order number 12882
Janette M.
The ease of Ordering a Chair of this magnitude was simple. Your Advertising is Outstanding. The Day they delivered the Chair, the man Who Called in the morning Made the delivery happen without any delays. The Shipping was very Quick and the Guy who delivered the Chair was Awesome. There's No Buyer's Remorse Here. I love this Chair !!!!
William A.
I never received my item, no reply from the company when I asked about it.
Response from Sleep GalleriaJul 4, 2023
Hi WIlliam. You item was delivered via FedEx on 11/11/22
Bonnie Z.
The chair was supposed to be delivered by October 26 at the latest or I would not have purchased it from Sleep Galleria. It is November 2 and there’s still no chair. Furthermore the email from Crst company has no email and no phone number. So I am stuck. I will probably call the Visa company tomorrow and cancel this order since I have no chair