Slate & TellReviews of slateandtell.com

Slate and Tell is an incredible company! Here’s the story: We ordered a 2ct lab elongated cushion diamond with a paved ring. We needed it within 8 business days. We placed the order and messaged Slate and Tell about the rush. They were incredibly responsive and communicative. The ring arrived on day 7, absolutely stunning! They even messaged us the following day following up with us to make sure it was delivered. The diamond had better clarity and color than promised, and even came with an IGI certificate, beautifully presented. I couldn’t be happier! If you’re looking for an engagement ring, Slate and Tell is definitely the place to go.

I am a recent customer who paid for a engagement ring online almost $3grand may a few weeks before valentines day in hopes of getting by valentines day I paid for expedited delivery 5-7 days well needless to say it didn't come before V day so I waited a few days later and then i decided to call and see where was the order in process they told me it would begin and sure thing 10 days later they begin processing the order. I received it 5-7 days later from the time I called them. i rated them a 3 because of the whole expedited service which was $33 extra dollars and there is nothing expedited about the service at all. no upon receiving the ring I will say it came beautifully packaged ring box inside of a ring box and the ring was extremely beautiful I will give them that much far as quality TBD I'll have to write another review after I finally give it to my girl.

These rings are not high quality, they bend and warp with slight pressure. The customization looks like you can do it yourself at home. Refund process is horrible. Their online promise for refunds is, “you will receive your refund within 30 days from the date of receipt.” I sent back a $1,000 order, waited the 30 day window and called customer care, they told me they had received it and would process within 10-14 business days (this is on top of the 30 day promise). I waited again and I called at 20 business days - they said it would be another 7-10 business days due to a “credit delay.” I have yet to receive my refund. I will not buy from here again. I don’t recommend you buy from here either. There are too many great jewelers out there then to have your money tied up with this company. Learn from my mistake and go to the next best company.

Thank you Slate & Tell for always providing a beautiful shopping experience-fast & friendly, helpful & honest…AMAZING!!

I just got my order of birthstone charms and they are FABULOUS! The colors are amazing and the size and price are PERFECT. I have to reiterate how much I love Slate and Tell. Your customer service, selection and prices are top notch and I love that you’re up the hill from me so I always get my stuff in record time. I’m a huge fan of you all!

Bought a birthstone ring for my wife that our kids birthstones on it. Bought on 6/29/22, it’s 7/18/22 and I still don’t have it. Paid for expedited shipping, they tell me shipping delay, updates to come. Customer service people aren’t friendly or sympathetic just robots trained to say the same thing. Awful experience, awful customer service.

First of all, I purchased the stacking mothers ring w/ 3 birthstones for over $100. I haven’t even had the ring on my finger for 24 hours and it’s green! I’m so mad. I could’ve gone with another company but decided against it. NEVER will I buy from this company again!!

DO NOT BUY FROM THIS BUSINESS they are just dropshipping garbage quality products from china and have no sense of customer service. They have gone completely silent after I attempted to return an item, I've had to report them to Shopify, Facebook and my credit card company as well as dispute the charges. If you have had a similar experience I recommend reporting them as well on Instagram and Facebook which is where they are acquiring their customers.