At slashop, we believe that pets are family. That's why we created our brand to provide families with pets with the best home textiles. As a team of pet lovers, we're fortunate to have multiple furry friends in our lives, and we know firsthand what it's like to have pets shed hair all over your bedding or loungewear. That's why we create products that are not only durable and damage-resistant but also repel pet hair, dust, and dirt.
slashop.com (slashop.com) has 289 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Laura B.
Ho comprato 2 copridivani, ottimo prodotto consegna veloce in confezione perfetta. Servizio clienti impeccabile, ho dovuto cambiare un copridivano xchè ho sbagliato la misura, li ho contattati per mail e mi hanno seguito passo dopo passo fino al cambio prodotto rispondendo sempre alle mie mail in maniera celere e precisa. Consiglio gli acquisti
VS
Horrendously bad products. Beyond the worst quality. Nothing like pictured. The couch covers arrived damaged, with pull lines and misprint lines. The edge of the covers surged with white thread that is falling apart. There is writing printed on one of the sides. To get a refund you will need to ship the product to America at your own cost.
Response from slashop.comSep 17, 2026
We are sorry to hear that your experience did not meet your expectations. We take product quality concerns very seriously. We have checked our records, but we were unable to identify your order details from this review alone. We would appreciate it if you could contact our customer support team with your order number and photos of the issues mentioned, including the damaged areas, pull lines, misprint lines, and stitching concerns, so we can investigate the situation and provide appropriate assistance. Regarding returns, our return process and conditions are explained in our return policy and are applied according to the order details and product conditions. We are always willing to review each customer’s situation and help find a suitable solution.
agnese G.
ho acquistato un Copridivano con texture rinfrescante antigraffio. Invece, dopo una sola settimana mi ritrovo un copridivano tutto sfilacciato.
Response from slashop.comSep 11, 2026
Grazie per aver condiviso la sua esperienza. Ci dispiace molto sapere che il prodotto non abbia soddisfatto le sue aspettative. I nostri copridivani sono realizzati con materiali pensati per offrire una buona resistenza all’usura quotidiana, tuttavia è importante precisare che nessun tessuto può essere completamente antigraffio o garantire una protezione al 100% contro fili tirati o sfilacciamenti. Il contatto con unghie di animali, oggetti appuntiti o determinate superfici può comunque causare danni alla trama del tessuto. Prendiamo molto seriamente il suo feedback e ci dispiace per l’inconveniente riscontrato. La invitiamo a contattarci fornendo il numero d’ordine e alcune foto del prodotto, così potremo verificare la situazione e trovare la soluzione più adatta. La ringraziamo per aver condiviso la sua opinione: i commenti dei nostri clienti sono importanti e ci aiutano a migliorare continuamente i nostri prodotti e servizi.
GregRay
Slow shipping, quality of sofa covers is poor, not even close to worth the price. Be warned, slashop.com is a front for cheap goods that are drop shipped directly from China. It took one week for the order to ship, then two more weeks for it to arrive. The quality of the sofa covers is poor; the material cheap and they wrinkle easily. Way over priced for the quality. Look elsewhere
Response from slashop.comSep 11, 2026
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the delivery time and product quality. Our products are shipped through our international logistics network, and the delivery time may vary depending on the destination, customs procedures, and carrier arrangements. We always work to improve our processing and shipping efficiency to provide a better experience for our customers. Regarding the product quality, our sofa covers are designed with carefully selected materials to provide comfort, protection, and durability for everyday use. We understand that fabric preferences and expectations can vary from person to person, and we are sorry that the product did not match your expectations. We take all customer feedback seriously and would appreciate the opportunity to look into your specific order. If you are willing, please contact our customer support team with your order details and any concerns about the product. We will do our best to assist you and find a suitable solution. Thank you again for your feedback, which helps us continue improving our products and services.
Holly B.
I bought Slashop's FURRFREE bedding hoping it would help manage the pet hair in my bed, but it completely failed. This product does not help with pet hair whatsoever. In fact, it actually collects and traps more hair than any other quilt, blanket, or sheet set I have ever owned. It is incredibly frustrating to pay a premium for a product marketed specifically for pet owners, only to have it perform worse than cheap, standard bedding. I have taken pictures to prove just how much hair clings to this fabric. Do not buy this blanket if you actually have pets, they are a hair magnet. Pictures to show what it looks like coming out of the dryer. Slashshop gave an excuse that it depends on what pet you have like. Do they mean a reptile that doesn't have fur???? It is like the opposite of hair repellent, I have tried every way imaginable to wash this with dryer balls with lint sheets with lint rollers And it is more hair on this quilt than on my cat, straight out of the dryer. Definitely false advertising and definitely extremely poor excuses for a product.
Response from slashop.comSep 11, 2026
Thank you for sharing your feedback. We are sorry to hear that the FURRFREE bedding did not meet your expectations. We understand your frustration, especially since you purchased this product with the hope of better managing pet hair. Our FURRFREE bedding is designed with a smooth and comfortable fabric intended to help reduce hair adhesion compared with many traditional fabrics; however, no bedding material can completely prevent pet hair from sticking, especially with pets that frequently sleep or move on the bed. The result can also vary depending on the type of pet hair, fabric interaction, washing method, and drying conditions. We appreciate you taking the time to share your experience, and your feedback is valuable to us as we continue to improve our products. We would be happy to look into your specific situation if you contact our customer support team with your order details and photos. Thank you again for your honest feedback. We are always committed to providing products and service that better meet our customers’ needs.
Elisabeth M.
This company appears to be a scam company from China. Cheap product is shipped from China. No indication that this will be the case from the website. I submitted a return request immediately upon receiving - that was 5 days ago - radio silence. No response, no email with return information. I’ve followed up with my request, and also not received a response. Do not purchase from this company.
Response from slashop.comSep 4, 2026
Thank you for sharing your feedback. We are sorry to hear about your frustration. We would like to clarify that return requests may require some processing time after submission. However, once we received your return request email, we have already processed your request and started assisting with the return procedure. We apologize if there was any delay in communication and understand your concerns. Please kindly check your email inbox (including your spam/junk folder) for our return instructions. If you have not received our response, please let us know and we will follow up for you. We appreciate your patience and hope to resolve this matter as soon as possible.
Heidi
The item I ordered was not what I expected. I sent it back exactly as indicated. I have gotten nothing but grief and difficulty from the company. Everything about this experience has been horrible: the item is cheap, useless, misrepresented. Customer service, if it exists at all, is abysmal. I will never buy from these people again.
Response from slashop.comAug 28, 2026
We are sorry to hear that your experience did not meet your expectations. We always aim to provide clear product information and helpful customer support, and we regret that you felt disappointed with your purchase and the return process. We would appreciate the opportunity to review your specific case and understand what happened in more detail so we can assist you further. Please feel free to contact our customer service team with your order information, and we will do our best to help resolve the issue. Thank you for sharing your feedback. We take all customer comments seriously and continue working to improve our products and service.
Kristina C.
Great reviews on their site. However as I tried to add, there was no way to add a review. I ordered 2 sofa covers. It was confirmed the covers would arrive within 3-5 business days. After 3 weeks I reached out to the company to ask for ANY tracking info. It was a few days before they responded. The covers finally arrived. They had been upheld in customs. Strange, as I thought this was a local/ US brand. I kept one. I reached out according to directions on their website to request a return. I astill hadn’t heard anything after 3 days. I reached out again and was offered a 30% discount if I kept the covers. I had used one cover for about 5 days and it already had snags in it. So obviously quality is not great, especially for the price ($176 on “sale”. You can find the same cover on Am*zon for $29!!). I have sent one cover back. We’ll see if I actually receive my refund (Fyi return shipping is $12). The cover I kept is falling apart. Save your money (and time). I wishe I had done my research and looked to Trustpilot.
Response from slashop.comAug 21, 2026
We’re sorry to hear about your experience and appreciate the opportunity to clarify a few points. Delivery times may vary depending on the shipping route, customs procedures, and local carrier processing. While some products may be delivered from local inventory when available, certain items may require shipment from other fulfillment locations, and customs delays can occasionally occur. Regarding reviews, we welcome customer feedback and continuously work to improve our products and services. Our customer support team also responds to return and product inquiries and provides assistance based on each customer’s situation. For product concerns such as fabric damage or quality issues, we encourage customers to contact us with photos and order details so we can review the situation and provide an appropriate solution. We appreciate your feedback and will continue working to improve the customer experience.
