Cecil R.
Great service and the staff is very friendly.
I had a great experience
Response from Skin Spa New YorkFeb 3, 2016
Thank you for sharing your feedback Cecil! We are glad you enjoyed your experience, we look forward to seeing you soon!
For over 20 years, Skin Spa New York has offered in-demand skincare at affordable prices. From the moment you step into one of our locations in NYC or Boston, you’ll experience the luxury without the luxurious price tag. Whether you’re looking to relax with a custom facial or try out laser hair removal, you’ll feel pampered, beautiful, and healthy. Every member of our Skin Spa team works hard to ensure you get the best treatment possible. You can trust our knowledgeable, skilled, and professional staff to help you from start to finish. From consultation to post-procedure, you’ll be in good hands. Clearly committed to beautiful skin, SKIN SPA prevents, corrects, smoothes, tightens, lightens, erases, and banishes wrinkles, large pores, sun damage, age spots, skin laxity, and unwanted hair. Whether you’re looking for anti-aging treatments or a glow-up before a big event, Skin Spa New York has you covered. We can’t wait to help you feel and look your best for whatever your day holds.
Skin Spa New York (skinspanewyork.com) has 539 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Cecil R.
I had a great experience
Response from Skin Spa New YorkFeb 3, 2016
Thank you for sharing your feedback Cecil! We are glad you enjoyed your experience, we look forward to seeing you soon!
Josh
Had scheduled a massage with a female masseuse and was switched to a male with-out notification. Was slightly uncomfortable but not a bad overall experience.
Response from Skin Spa New YorkFeb 3, 2016
Thank you for your feedback Josh. We understand your being uncomfortable with the gender and we can assure you that we typically accomodate gender preference. We apologize for this mishap/booking error, a member of our team will be contacting you shortly.
ELLEN
Skin Spa provides reasonably priced spa treatment packages relative to higher end spas and/or doctor/dermatology offices. Experience could vary depending on the esthetician you get. Given the more reasonable price points, it will feel like a factory churning through customers, vs. more attentive service.
Response from Skin Spa New YorkFeb 3, 2016
We apologize Ellen for your "factory churning experience." Although we provide reasonably priced packages and services, we agree that each Skin Spa treatment should begin with a skin analysis and consultation by our expert estheticians to help customize the right treatment/service for you. We have addressed your concern and a member of our team will be contacting you shortly.
nicole D.
I went to the flatiron location, and have been going to skin spa's throughout the city in preparation for my upcoming wedding to hopefully have radiant skin. On my checkout I was swindled into purchasing a package. Leaving the room i was about 75% sure I wanted to purchase the package, but wanted to sleep on it. When i was checking out the girl told me she would give me a deal if i bought the package that day as prices had changed but she could honor them for me if i bought it then. I should've realized it was a scam at that point, but i bought it thinking i was getting a deal. After leaving i went online to read a bit more and realized there was NO PRICE CHANGE! What was offered to me as a "deal" was exact same prices that were on the website. I was so frustrated that i tried to get a refund for the package, but they wouldn't allow it. Needless to say I WILL NOT COME BACK after i use my package up. Such a scam, and i feel that as a customer i deserve better than that.
Response from Skin Spa New YorkFeb 3, 2016
We are happy you had a nice facial experience with your esthetician. However, we do apologize Nicole that your experience as a whole was subpar. We understand your concern with the discrepancy of the front desk and the website sales offers. Please keep in mind that online sales can change periodically without notice, but we apologize for any miscommunication or misunderstandings. A member of our team will be reaching out to you soon.
Francesca B.
I bought a Brazilian wax package here a while ago and am on my second visit. Great location. Quick, professional and satisfying results. I will certainly look into their other services.
Response from Skin Spa New YorkFeb 3, 2016
Thank you Francesca for your kind feedback! We are happy that you like your results. We look forward to seeing you again and providing you with other services as well!
Shawna, Mount Vernon N.
I visited Skin Spa at the 40th and Lexington Avenue location last weekend and it was a pleasurable experience. The receptionist and manager at the front desk were exceptionally pleasant and made me feel welcome as soon as i entered the Spa. I received the Microbuff Polish which was very nice and the 20 minute massage. I didn't get that amazing feeling after my massage but I think it was partly bc i didn't voice my concerns which is very important. I also received the customized facial which i absolutely loved. The facial steamer is so relaxing. The extraction can be somewhat painful but it was definitely worth it. I definitely recommend Skin Spa and will be going back soon.
Response from Skin Spa New YorkFeb 3, 2016
We are glad you had relief from stress Shawna! Thank you for your feedback. We apologize that your massage was subpar to the remainder of your service. The concern has been addressed and we look forward to your next visit.
L S.
I was quoted a higher price than your website by the Midtown front desk man. He limited options even when the website offered them. I could not use funds I had. The experience was about upsells which impacted my trust. The 30 minutes Brazilian laser was less than 5 minutes and did not cover all areas. That was my 6th session. I was told I needed to buy a new package. I had to call your corporate office to help me. Which they did. A nice lady named Amanda took the time to look at my profile to notate the services I have left.
Response from Skin Spa New YorkFeb 3, 2016
We are glad Amanda was able to assist you in your account inquiries. We apologize for any discrepancies between our front desk and our website. Often times, prices listed online may be lower than what is quoted but it is due to eligibility. In our specials, new client rates are shown in the prices and as you begin to customize your order the prices adjust accordingly. We have addressed your concern about your experience and a member of our team will be reaching out to you shortly.
Gita K.
I went in for a glycolic acid peel. For a few days following the peel my skin flaked a lot and I had some bruising which didn't hurt but was uncomfortable. I had to use aloe lotion all over my face. But here is the best part: After patiently waiting for results, a few days after the peel my skin had visibly reduced signs of scars and blemishes and my complexion visibly looked more even. Black heads were extracted and open pores visibly reduced. I didn't even have to use foundation for a few days. If you don't mind the initial reaction, then this is well worth doing.
Response from Skin Spa New YorkFeb 3, 2016
We are glad you had results to your satisfaction! It is normal/common to experience flakiness, irritation and redness after chemical exfoliation. As you described, after time the skin regenerates new cells leaving you with a fresh and revived complexion! Thank you for sharing your experience. We look forward to seeing you again Gita.