Skin Spa New YorkReviews of skinspanewyork.com

The massage was great but found the store to be dirty, there was construction going on the basement floor where I was getting my massage and a construction worker walked in. Nothing was done by management to help with this situation. The massage was in a literal basement and nothing was done to make the room look nice. I felt like I was in a closet. Not worth the price.

The system is horrible for Skin Spa, and the site is poorly designed. Making this purchase, it wouldn't let me log into my account, saying that the email address was unrecognizable. Something is broken. I love the company, but the online purchasing experience is always negative.

I purchased full arm laser, which supposed to take 45 minutes. my session finished in less than 20 minutes. when I left the spa I found many missed areas that wasn't touched by the laser. not very friendly technician.

I purchased several services but have yet to receive the email on how to redeem those purchases.

This rating is for the website experience only. I purchased a massage online as a means to give a gift. But it was very unclear how to redeem the "order number" and it wasn't really able to be given as a gift. Plus with the promo code at the moment, i didn't want to purchase a gift card with the discount in case the costs of the service went up. Overall just really confusing.

I went in for a laser hair removal appointment, after waiting 20 minutes, the technician was still not available. I ended up leaving without the treatment, because I had to go back to work. I emailed Skin Spa about this experience and whether I can get a refund on my package several days ago. I have yet to receive a response. I also have a massage package with Skin Spa. I have to make appointments a month in advance because every time I try to make an appointment, the receptionist tells me another masseuse is leaving the company. I think there’s only one female masseuse at the location near me now. Its becoming too inconvenient to come here.

The service did not feel like I got my money’s worth I might have as well washed my face at home

Good that you stricktly do not double dip. However, the Brazilian waxing was done pioly, wayy too many hair were left (not because they were short, they were quite long, but simply because it was done badly) despite me saying twice that it wad not done properly