Skagen is listed under Accessories.
Skagen (skagen.com) has 348 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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David
After 5 months the glass on my new Skagen broke, without any obvious accident. I have repeatedly attempted to reach customer service which I am beginning to wonder if it exists at all - no answer, not ever. Because I like this watch, this is discouraging. I have been told by local jewelers that it will cost as much as the watch itself did to repair. How can a company justify, or even survive such a poor reputation as I have read here?
Gurli H.
I have same experience as previous people has described: Glass broke without doing anything to it. I have only had for 6 months. Skagen will not refund money or give a new watch due to the warranty that doesn't cover the glass.
D K B.
Nice watches but my watch completely broke a few weeks after my guarantee ran out
Jytte B.
Fik uret i julegave 24 december 2016. 7. november 2017. aflevere uret til rep. Knoppen du stiller vintertid på uret er faldet af. 29. november 2017 får uret retur. garantien betaler. 2. februar 2018. glasset er revnet. aflevere til rep. 12. februar får jeg at vide glasset koster. 310,00 kr. godkender prisen og får det lavet. i dag d.24. februar 2018 har endnu ikke fået uret. Efter at jeg har læst alle disse dårlige anmeldelser, har jeg besluttet IKKE at betale for glasset. Uret er købt i Salling Aarhus.
Laurence J.
After a week having a watch made by these charlatans, it fell apart at the strap. After contacting them and going into their shop they basically said it wasn't their problem. Dealing with their customer service department was no better on the phone or via e mail. I think they're owned by Fossil. Absolutely appalling service. Shame because their watches are nice but I just guess they're very shoddily made and shoddy staff.
Yanny
I have attempted to order from this website twice with two different credit cards, the orders did not go through but the cards were charged. Why are you charging cards if you do not process the orders?!?!
Clara
Øv , fandt en fin taske og der var tilbud på den. Dejligt! Spurgte sælgeren om der var plads til min computer, det mente han der var.. jeg kommer hjem og finder ud af der ikke er plads til min computer, hvor ærgerligt! Men jeg kan jo bare gå ned og bytte den og må finde en ny comouter taske .. sælgeren har så ikke fortalt mig at jeg ikke kan få mine penge tilbage, men kun kan få et gavekort.. jeg skulle selv have spurgt! Det er dårlig service i mine øjne. Når jeg har snakket med ham om at den ville blive brugt som computer taske og min computer så ikke passer, og at jeg nu hænger på et gavekort på 1200kr til Skagen ure.... han siger ovenikøbet at det står på bonen, at jeg ikke kan få mine penge retur , men den ser jeg jo først når jeg har købt og betalt! Det havde været ren høflighed og normal service at fortælle at jeg ikke ville kunne få pengene retur !!!
Kjetil G.
Glasskvaliteten er elendig! 3 ganger har glasset gått i stykker på mine 2 Skagen klokker. Pent design - elendig kvalitet!
