SiPhox Health currently offers at-home test kits containing the biomarkers you need to provide you with the best overall snapshot of your health. We deliver home blood testing to 1000s of end users (and growing) every month. Additionally, we are the only at-home blood testing company that builds blood testing hardware. SiPhox’s technology enables a next-generation biosensing platform that provides the power a large laboratory instruments in a handheld device that accepts disposable cartridges.
SiPhox Health (siphoxhealth.com) has 1,055 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
siphoxhealth.com
Website
siphoxhealth.com
Category
Hospital & Emergency
Location
Burlington, Massachusetts
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 35% of reviews.
Latest
Most recent review: October 2026.
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She was very informative and patient and clear in her instructions. Made the blood draw process easy.
Response from SiPhox HealthJul 24, 2026
Thank you so much for the kind words, Jenny! We're so glad your blood draw experience was smooth and that our team member made you feel comfortable. We'll be sure to pass along your feedback. Thanks for taking the time to share this!
DT
Denise T.
She was very helpful, kind, and patient.
She was very helpful, kind, and patient.
Response from SiPhox HealthJul 15, 2026
Thank you so much, Denise! We're thrilled to hear you had a great experience — we'll be sure to pass along your kind words to the team.
FN
fake N.
Fraud
Fraud. Tricked me into getting their kit but there was nothing beyond the basic membership. I am asking for a refund. They tricked me into ordering, but then on top of the basic membership, I had to order a kit. It is super sketchy. Do not recommend.
Response from SiPhox HealthJul 15, 2026
Our checkout doesn't require a kit purchase beyond membership, so this doesn't reflect how our process actually works. If you're an actual customer, please reach out to [email protected] with your order details so we can look into it.
RG
Robert G.
I recently used this company for blood…
I recently used this company for blood work, because I just started TRT. At the beginning there was a series of unfortunate events that was making my overall experience pretty frustrating. That being said, I truly believe none of it was intentional or malicious.
However after getting in touch with them and voicing my concerns, they immediately fixed my issues and had me squared away perfectly. I couldn't recommend a better company based off of my experience with them. They treated me with respect and seemed to value me as a customer. I'll continue to use them indefinitely, and recommend them to anyone who's needing bloodwork done.
Thank you for everything.
Robert
Response from SiPhox HealthJul 15, 2026
Robert, feeling valued when a company has made your experience harder isn't the default — the team who worked through it with you will be glad it came through that way. Thank you for staying.
RO
Rob
Fantastic customer service for first…
Fantastic customer service for first timers! Renetta was amazing!
Response from SiPhox HealthJul 15, 2026
Rob, two exclamation marks for Renata is exactly the response we'd hope for. Passing this back to her.
CM
Cindy M.
My collection specialist
My collection specialist, Renata, was wonderful. She was very friendly and professional. Her easy to understand instructions were concise and thorough. She made sure along the way that I was following along without confusion, she also ensured the speed at which she was helping was not too fast. She did a great job!
Response from SiPhox HealthJul 15, 2026
Cindy, the checking-in-along-the-way part is what separates a call that's at someone from a call that's with them. Renata does that particular thing well.
JM
Jen M.
This wasnt worth the money as I'm a stay…
This was NOT worth the money as I'm a stay at home mom of a multiply disabled son. Getting him and me out to my Dr, the copay, gas etc, then scheduling labs, and the follow up appts made this seem like a better deal. While the blood draw was simple enough, one of my three just stopped pulling blood and I could not fill the vial.
When my results came in, it was the first time in 51 yrs that my labs were all over the place. High iron, high folate, low Vitamin D, low thyroid, low insulin, etc. I sent the labs to my Dr and she said they didn't look right compared to my previous labs. Had to go in anyway, get new labs done anyway, etc only to find out my labs aren't off. They are. I contacted them wanting my money back and they said that machines can vary by 100%! So they've covered their butts on why you can see such a discrepancy in arm draw vs veinous. I do not recommend their product or services at all.
Response from SiPhox HealthJul 15, 2026
Hi Jen, thank you for the detailed feedback - we take reports like this very seriously. As discussed, we've issued a full refund. Worth noting: the biomarkers you flagged are fast-changing and reactive, and your SiPhox and physician tests were taken about a week apart - both matter when comparing results.
Our offer of a complimentary retest and a call with one of our health specialists to walk through everything is still on the table, so please reach out anytime if you'd like to take us up on it.
CH
CherylR.
This was easy to use
This was easy to use! The tests done with a simple blood test were comprehensive and more than my own physician checks for. The cost was less than what I pay out of pocket for a lab tech to come to my home. Highly recommend!
Response from SiPhox HealthJul 15, 2026
Cheryl, the goal was for someone to be able to look at more of their own biology without it being expensive or inconvenient. Glad you found both to be true.