SiPhox HealthReviews of siphoxhealth.com

Friendly and helpful service representative with very easy process

The experience was great, I would recommend this to anyone and everyone.

Let me start off with I am a retired PhD scientist who has built and sold multiple laboratory-based businesses. As with any online lab/results companies everyone should do their own research as there is a lot out of your control and you need to trust the company as your samples are evaluated. I did not know what to expect from Siphox but they are where I landed when looking at my options - one key factor being the lab certifications. I ordered the 360 kit and the Tiny gut health kit performed by their partner. Yes, as other reviews have indicated they are expensive but this kind of analysis/data is in fact expensive. Just look at Quest rates for purchased tests. Focusing on the Siphox 360 kit, I found the collection process incredibly well thought out. Probably the best I have seen from individual packaging and sequencing of materials all the way to return shipping. Everything was packaged logically and though I feel the instructions were very easy to follow they have a direct line to a live person to help you as needed. The collection was straightforward and not painful. Same non-existent “pain” if you use a lancet for glucose monitoring. My results came within their estimated time and the data reports are very detailed as are the action plans. I saw a couple of results I didn’t expect and found that an over the counter medicine I was taking can affect them so I ordered a less expensive focused kit for a redo and they came back in line with past results. I very much like getting my own reports and data, as well as their assessments, so I can discuss them with my doctor after I have reviewed them and formed my own questions. My last comment is on customer service which is of course important for new users considering Siphox. There are a few reviews indicating they are non-existent/not helpful. I had absolutely no problems with the kit so I didn’t need that customer support, but I did have 2 requests related to producing my reports for my doctor. Both were professionally responded to by customer service and addressed within 24hrs and they actually made a change to their reports for all users as a result with thanks for the feedback. Bottom line, my experience with Siphox has been excellent from start to finish and I would highly recommend them. I have not had the same experience with several other at home lab services.

The staff that attended to me was very patient, helpful, and informative.

Stefanija helped guide me through the blood collection process on the video call. She was professional, knowledgeable, helpful and kind. With her guidance, I was able to complete the collection process successfully. Thank you very much.

Renata was so patient with me and so respectful, kind and knowledgeable!

I’ve started the peptide journey and wanted to keep up with my labs without the extra cost from a dr office visit. This worked perfectly and would highly recommend this process to anyone!

Kits have been great so far, support has also been great. Platform has come a long way and is clearly being actively developed.