SimplyNUC, Inc.Reviews of simplynuc.com

My intial order was BO so the upgraded the SSD for free and kept the same price. Great service!

Great product, straightforward website, fast shipping. Thanks!

The order form asked if I wanted to pay more to get next day shipping. I paid it and for the next day shipping still took 2 weeks to ship, that was with next day delivery by FEDEX. I called to find out when it would ship ( I am in the process of moving just over 1,000 miles, so knowing when it ships matters for me to be at the receiving end). They gave vague estimates of 3-4 weeks or maybe more. I made special arrangements for someone to receive the package near the new address and requested a change in the shipping address. You cannot track the shipping address on their website, it stays frozen at original destination after being edited. I have been told the system has arrived at the destination. It will be a couple of weeks before I can pick it up (frustrated) and check it out. I could have had it delivered directly to me if SImplyNUC had accurate shipping estimates.

So far so good.

These guys are great. My NUC arrived in a timely manner (barring Intel's delays). The product was in excellent condition, and configured as requested. Shout out to PIPER for a great experience!

The post order experience was confusing. When I ordered my system there was no indication of how long it might take to build the system and get it shipped. Therefore after a week I started to wonder if something was wrong. So I looked on the web site for a button to click to "Check Order Status" or something like that. There wasn't any. So the only other option I saw was to log a support ticket, which I did. I waited for 3 days without a response to the support ticket and figured that must have been the wrong thing to do. So I just replied to the email SimplyNUC sent confirming my order. While I was waiting on a response to that, I went to the web site and a chat box popped up asking if I had any questions, so I just asked them about my order and they were very helpful in looking it up and letting me know the normal 7-14 days orders were taking to build. In the mean time someone answered my support ticket telling me to contact sales. Also around that time, the sales folks replied to my email. So, there were at least 3 people involved on the SimplyNUC side not to mention the time I put into finding out that my order was indeed being processed within normal time frames. All this could have been avoided by simply including a sentence on the order confirmation email about how long to expect the build process to take and how to reach out if there were concerns!

The Phantom Canyon runs everything with ease without using all my resources. Playing some older games with lots of mods, and newer games with demanding 3D no problems! This is by far the best looking, and smoothest running PC I have personally owned! Very quiet running games on ultra setting. I can alt tab out of a demanding game straight into Opera GX and do what I need and alt tab back to game without any lag!! Excellent!!

Easy to install and works.