Jes Z.
Frames were not listed as being on backorder
I wasn't notified that my frames were backordered for two months until after I'd placed the order, and SimplyEyeglasses.com did nothing to help the situation. I love the design - they're definitely the frames I wanted and I'm happy with them - but I wouldn't recommend SE.com as a place to purchase your eyewear.
Response from SimplyEyeglasses.comJan 19, 2017
Dear Jes, I apologize for the back order of your frame. All frames are ordered directly from the manufacturer to ensure authenticity. We do state this on the site and after the order is placed on the confirmation page. In order to keep costs low we do not stock frames. We have over 60,000 frames on the site. We did send you an email to you on November 21th the next business day, advising you of the delay, it may have gone into your spam box. Again, we apologize for the delay. We are glad you are happy with your prescription eyeglasses, is it too bad the frame took so long to receive from the manufacturer. Have wonderful day!! Cindy