SIMPLE MobileReviews of simplemobile.com

Do not and I repeat do not send money to Mike to get your phone bill paid. I paid to get my phone bill activated over 24 hours ago. I’m a truck driver currently stuck in Tennessee trying to get home to my wife and kids and Mike still have my phone off. This is very unprofessional. I’m begging him to turn my service on after I paid it which is very unacceptable. Do not use this service

This is a SCAM. They took my money and lied that they would provide the service I paid for in 15minutes then that didn’t work and when I called again someone else told me 24hours and it’s still not working. Safe yourself the stress and find anything else. I seriously can’t imagine anything being worse than Simple Mobile and let me not even start with their customer service. If I could give them less than a one star I WOULD.

My mother lost her phone and they never told her she needed an pin or an email to report the phone lost or stolen and told her they can't do nothing about it and the only way was to get a new number and pay for a new line they are the worse.

de data's gebruik van simple mobiel klopt er niets van. het slaat nergens op. bij Odido gebruik ik niet eens 5 GB per maand. dat is misschien 7 jaar lang of zo. en bij Simple binnen 20 dagen bijna 9 GB op. thuis wifi, op werk wifi. geen idee hoe ik aan 9 GB komt. helaas zit ik 2 jaar vast anders gelijk gestopt met abonnement, oplichterij.

I would have given no stars but I had to give at least one, as far as simple mobile goes if you want no service and very unreliable internet then by all means choose simple mobile, because the service and customer support I recurve was below a one star. I wouldn't recommend simple mobile to my worst enemy, poor service super slow internet(slowest I've ever encountered) and customer service that should be totally overhauled. When I called the first time cuz internet and pgone setvice dudnt ork I was told they only support 5g service and that my 4G LTE service was absolute urging that I had to buy a 5 g phone(from them) in order to have working service, that they no longer support 4G LTE service. But their website positively still uses 4G LTE for majority of tier customers and then hung up on when I stated their website still honors 4G LTE service. My phone was recently purchased and new. Frustrated I called back to speak to supervisor and was told sorry but no supervisors where in the office that day, waiting with no service three more days called back only to get the same run around with the no longer suport 4g LTE service, apaled to what i was told i yhen asked for a manager whrtr i was hung up again on. I don't wish pain or sorrow on anyone but those two ladies should be fired for their poor choice in customer service responss, and if this is how they were taught to help customers i dont see simple mobile ever becoming mote that just a way to steal customers money. I will be escalating this issue until I'm refunded the full amount of phone service plan card and money sprny on simple mobile phone for taking 8 hours out of 3 different days of my time, loosing 8 hours of work trying to get a company to only do what they claim on their commercials. I call this deceptive practices and will be delt with accordingly. Since I am being ignored and hung up on I won't stop until a full investigation or even a trial is underway into the deceptuve practices. Please forward this letter to corporate office attn whoever is in charge so corporate may see how simple mobile customers are really treated No thanks given or asked for Kyle Tatarko

Chatted with Juan Aldair who would not transfer me to a supervisor and spoke to me very unprofessionally. I wanted out of my service and to transfer my phone number. The entire time he told we he was not doing that and refused to send me to a supervisor.

Un asco no te solucionan el problema cada vez que llamas te dicen algo diferente te hacen perder tiempo y dinero. Son de lo peor si buscas lo barato te sale el doble de caro lastimosamente no les importa engañar personas mayores y enfermas. Además cuando pides hablar con un supervisor te dejan en espera y nunca le pasan la llamada hasta que se cae la misma. Nunca en la vida los volvería a utilizar ni que fueran los últimos en este mundo el servicio al cliente, los datos, la señal todo de lo peor. No tengo palabras para describir lo nefasto que es esta compañía deberían prohibirla y eliminar de PR. Si no quiere perder dinero para acá ni mire.👎👎👎👎👎👎

Ripped me off fire ,35 dollarsthey suckthieves customer service out sour cef